Customer Service Forklift Operator
Resume:
Kevin Slaughter
Irving TX ***62
*********@*****.***
Qualifications
Solutions-focused, team oriented Installer with broad-based experience and
hands-on skill in the successful implementation of highly effective
operations and the cost-effective management of innovative customer and
technical support strategies. Proven ability to successfully analyze an
organization's critical support requirements, identify deficiencies and
potential opportunities, and develop innovative solutions for increasing
reliability and improving productivity. A broad understanding of computer
hardware and software, including installation, configuration, management,
troubleshooting, and support.
Technical Skills
. More than 10 years experience.
. Experienced forklift operator able to receive cargo into packing area,
report any overage, shortage and damages from that delivery to the
appropriate agents or supervisors and follow packing instructions as
indicated by paperwork.
. Experience working with lots of different materials.
. Ability to implement and perform pm's for planned maintenance
programs.
. Excellent ability to use hand and power tools applicable to the trade.
. Ability to read, understands, and follows, safety procedures.
. Demonstrated ability to follow oral or written instructions.
. Able and capable of lifting 100lbs, can withstand extreme hot and cold
conditions. Capable of prolonged physical effort, fast problem solver,
ability to respect deadlines and to efficiently interrelate with other
workers of the department.
. PC and Mac formats, Microsoft Word, Excel, and Power Point, Java, Net
bean.
. Qualified to drive Dock stocker, Cherry picker, Walkie rider, and
Reach Truck.
. Four Years of leadership experience being Team lead.
. 2 years of cable installation experience with Att.
. Customer Service skill
. 2 years Voice over IP(VOIP)
. 2 Year installing Fiber(mechanical andfusion splicing).
. Fiber connector(LC,ST,SC,FC)
. Multimode and Single Mode Fiber
. MS Office
. Fox Pro
. Any handtools
Management Experience
. 4 years Team Leader
. 4 years training employees
Professional Experience
ATT Uverse Premise Technician Fisher, In. 2012-present
. Educate customers on service features and functionality
. Verify all services are working correctly
. Install and rearrange inside wires
. Possibly work in small confined spaces or aloft (up to 28ft)
. Work with hand tools
. Work outdoors in all kinds of weather
. Installing Voice Over IP (VOIP)
. Install fiber(Multi and Single Mode)
. Using cat 5-6 and coax
Royal Foods Products, Indianapolis, IN. 2011-2012
Forklift Operator/Warehouse/Mix Operator
. Safely and accurately calculated, built and assembled customer orders
to prepare them for delivery, inner-yard transfer or customer pick-
up..
. Safely and accurately loaded material for delivery onto trucks with
the guidance of the truck driver responsible for making the delivery.
. Unloaded stock incoming material from vendors. Label all parts for
tracking per ISO requirements.
. Use of forklifts to move all items within the warehouse.
. Handling and organizing all material as to minimize damage, operating
forklift equipment and maintaining care to minimize damage and down
time and safely and neatly maintaining storage areas, entry and exit
points, and all high traffic avenues of all facilities to bar free of
trash and debris to allow for unobstructed safe passage.
. Assist Tech Services manager in developing nutrition facts and
ingredient statements for new products.Manage and train technicians
for both R&D and QA.
SurLaTable. Indianapolis, IN. 2004 - 20011
Forklift Operator/Warehouse
. Using forklift to pull orders.
. Working in the receiving and shipping department, picking, packing,
and scanning orders using a palletizer and also doing inventory.
. Label all parts for tracking per ISO requirements.
. Pulling and putting away orders in a temperature controlled setting,
and serving as a UPS & FED-EX warehouse person all with the use of a
RF Scanner.
Education and Professional Training
Certifications
University of Phoenix Associate Degree in The Art of Information Technology
2004 Forklift truck training and exam certificate.
High School Diploma (2002)
Clarksdale High School
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