Insurance Agent Manager

Olena Stone

USA, Florida *****

407-***-****

**************@*****.***

SKILLS

. A self motivated personality

. Strong organizational and communication skills

. Proficient with the computer and online technologies

. The ability to achieve results

. Strong ability to present information and respond to questions

effectively.

PROFESSIONAL EXPERIENCE

01/2012 - 01/2013 Translator/ editor, (comments.ua)

. Translation of news articles and other written media from

Russian/Ukrainian into English, stylistic correction & editing of news

articles.

5/2011 - 12/2011 Health Insurance Agent, Connextions Inc, Orlando, Fl

. Contact prospects and existing policyholders to deliver and explain

policy, to analyze insurance program and suggest additions or changes

to benefit policyholder.

3/2010 - 5/2011 Personal Account Manager, JPMorgan Chase & Co, Lake Mary,

Fl

Within 6 months of obtaining position was in the upper 10 % and received

promotion and raise in the newly create department of high-net worth

accounts.

. Negotiated solutions that were mutually beneficial to the cardholder

and Chase

. Maintained good customer relations while collecting on delinquent

balances

. Handled outbound and inbound calls to offer payment solutions and

educate customers

5/2007 - Present Advertising Manager, Busy Bee Group Inc, Tourist

Magazine, Orlando, Fl

. Customer relations development

. Sales to advertising clients both locally and internationally

. Maintaining and updating company website

. Provide translation services for international clients

10/2006 - 5/2007 Loan Officer, BankSource Solutions Inc, LLC, Altamonte

Springs, Fl

. Analysis and preparation of loan processing documentation

. Review of loan origination documentation

. Electronic communication between corporation and banks

. Direct mail marketing to potential customers

EDUCATION AND LICENSURE

. State of Florida Licensed Health and Life Insurance Agent

. 2001 - 2005 Bachelor's Degree with honors (English, German,

linguistics, translation, world literature) from South Ukrainian

Teachers' Training University, Odessa, Ukraine

ADDITIONAL SKILLS

. Fluent in Russian and English languages

. Proficient in Microsoft Office

. Knowledge of Dreamweaver and Wordpress Content Management System

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