Manager High School

Erika Balverde

**** *. ******** **, ***** Ana CA 92707 C: 714-***-**** *****.********@*****.***

Objective

A seek challenging opportunities where I can fully use my skills for the success of the organization.

Experience

Sport Chalet – Costa Mesa, CA Aug 2008 – Oct 2013

Sales Associate 2008-2010

Nike Coordinator 2010-2011

Department Leader 2011-2012

Key Carrier 2012-2013

Sport Chalet – Laguna Niguel, CA Oct 2013 – Apr 2015

Supervisor 2013-2014

Assistant Manager 2014-2015

Assisting the general manager at operational level in the planning and execution of all work related duties.

Providing exceptional in store experience for customers with their questions, problems and complaints.

Maximizing profits by controlling labor costs and expenses.

Continuously reviewing and managing team performance.

Supporting the store manager in identifying opportunities for commercial advantage.

Checking off and signing invoices and credit notes on a weekly basis.

Managing staff training requirements.

Delegate work and give tasks to individuals to do.

Processing online orders in efficient manner. Shipping and receiving.

Hiring Manager

Qualifications

Bilingual, English & Spanish

Proficiency in Microsoft Word & Excel

Accounting Basics

Education

Santa Ana College - Santa Ana, CA 2011 – 2012

Orange Coast College – Costa Mesa, CA 2009 – 2011

Regional Occupational Program 2008 – 2009

Certificate of completion in Computer Graphics/Layout Artist

Certificate of completion in Business Applications

Certificate of completion in Criminal Procedures/CSI

Saddleback High School – Santa Ana, CA 2005 – 2009

High School Diploma 2009

Business Academy 2006 – 2009

References

References Available Upon Request.

Contact this candidate