Customer Service High School

LAKENYA CRAIG **** GENEVA DRIVE HOUSTON, TX

832-***-**** ********@*****.***

Objectives

A professional woman that is well disciplined, team player and very knowledgeable on customer service.

Experience

Manufacturing Associate V Coordinator

8/5/2010 – currently still there

Hewlett Packard 11445Compaq Center W Dr. Houston, TX 77070

I worked in shipping and receiving for 1 then was moved Coordinated and supervised assembly work

for couplers and rolling assembly crews. I was responsible for achieving production requirements and

maintain communication between shifts. Keeping the labor under control and also motivating the crew to

come in for overtime. To ensure that all health and safety guidelines were followed and that products were

produced on time and are of good quality.

Assistant Manager

6/6/2002 – 7/14/2013

Sonic Drive In Restaurant 24076 FM 1314 Rd. Porter, TX 77365

I ran five locations within this franchise to consistently provide friendly guest service and heartfelt

hospitality and promptly and empathetically handled guest concerns and complaints and demonstrated

integrity and honesty while interacting with guests, team members. I also prepared quality products while

maintaining proper food safety practices, portion control and presentation within service goal times and

while following food safety procedures according to company policies and health and satiation regulations.

Carefully interviewed, selected, and trained the whole staff.

Skills

Effective leader

organized

proficient in MS office and word

customer service oriented

Patient

Problem solver

Self motivated

Staff training/development skills

Material inventory skill

Team player

•flexible schedule

Education

Westfield High School

May 31, 2002 High school diploma

Top [ 10]% of class

Recipient of [3 Art Institute of Houston]] Scholarship

Recipient of [2 Johnson & Wales University]] Scholarship

Student government representative

References

Philip McDaniel 256-***-**** supervisor Jessica Dankworth 281-***-**** co worker

Ashley Landford 713-***-**** co worker/supervisor Tyrel Crawford 281-***-**** co worker

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