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Customer Service Pharmacy Technician

Location:
Columbus, OH
Posted:
April 13, 2015

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Resume:

Star Given-Richardson

**** ******** **** *****

Bellbrook, Ohio, 45305

937-***-****

*******@*********.***

Work Experience

Walgreens Indianapolis, Indiana, Dublin, Hilliard, and Dayton OH

Head Photo Specialist/Pharmacy Technician August 2009 - December 2014

• Customer service- educating customers on use of photo kiosk, including color enhancement,

editing, ordering and producing gift items, such as mugs, and canvas prints.

• Film processing, preparing photo's for restoration services.

• Maintaining photo lab equipment through monthly chemical checks and cleaning in order to

produce high quality prints.

• Training new staff and existing staff on new photo protocols, and products.

• Ordering, receiving, and communications with vendors for new product and returning out of date

product.

Pharmacy Technician- entered in new prescriptions, pulled and filled proper medication for

customers, recorded information for controlled substances log, entered insurance information,

inventory, cash handing, referring patients to pharmacist for counseling of new drugs or questions

about drug interactions.

Kroger Company Greenwood,IN

Deli Associate October 2008 - May 2009

• Customer Service at the Deli Counter, giving customer quality products that included meats,

cheeses, deli and fruit trays for parties or corporate functions.

Maintaining a clean sterile environment that assured all product leaving the deli was the highest

quality and contained no bacteria that would cause harm to customers or their families.

Indianapolis International Airport Indianapolis,IN

Bookstore, Starbucks August 2007 - April 2008

• Assist airport customers with international newspapers, current books, gift items, personal needs

in time for departing flights.

Filled in with Starbucks when flights were large and the coffee house became overwhelmed with

customers, prepped items, prepared customer orders, helped wherever I was needed to assure

customer satisfaction.

Justus Rental Properties Inc. Indianapolis,IN

Magazine Vendor January 2007 - July 2007

• To deliver and merchandise books and magazines to Clients,Walmart, Indianapolis Airport,

Walgreens..ect.

To clean, organize, and repack merchandise to return to vendors.

Duncan VenturesIndianapolisIN Catering Supervisor/ Trainer November 2004 - October 2006

To arrive with my team at the catering location to coordinate with the company that we were

contracted to work with (Ramada, Indianapolis Zoo, Various Museums, and other catering

companies).

Set up for event, ensure that proper procedures were followed as given by client for event, review

menu with staff and timing of service.

Hire, and train new staff on proper procedures for table settings at various events, review alcohol

serving procedures including proper identification.

Crystal Catering (Marsh Supermarkets)Indianapolis IN Banquet Bartender, Server, LS Ayres Tea Room

October 2005 - February 2007 •

Tea Room Service in the replica of the LS Ayres Tea Room in the Indiana State Museum, serving

lunch, tea sandwiches, and special parties.

Bartender for events at the State Museum, liquor inventory, set up and ordering. Set up for

events ranging from corporate meetings, to weddings to political events. Tear down and return

Museum to original state for visitors for the next day.

Education

1. Education Bishop Ready/ West High Schools Columbus, Ohio 1976-1981 • Attended a College

Prep program.

2. Ivy Tech Community College Indianapolis Indiana 2005-2009 • Laboratory Technician, Medical

Assisting, Phlebotomy, and Pharmacy Technician. No Degree attained.

3. Sinclair Community College 2015- Pharmacy Technician, will graduate in December 2015 and

take the exam for national certification for Pharmacy Technicians.

Additional Skills

In addition to the retail and pharmacy business, I also spent 18 years in the bar and restaurant

business in positions ranging from bartending, to catering, nightclub business and management

acquiring communication and customer service skills that have proved quite beneficial working

in the public arena.

I am a member of the Autism Society and am training through workshops to be an Autism

Advocate to assist parents and students in obtaining the services that are best for their autistic

child, to give them the best shot at academic success and the chance to live as normal a life as

possible.

I rescue and rehabilitate cats that have been physically and emotionally abused, giving them love

and medical care so that they can be adopted into loving homes and forever families, I have a

small private shelter in my home taking the worst cases and turning innocent animals lives

around, I have 6 indoor cats, a feral group outside, a ground hog (Charlie),a family of skunks, an

abandoned possum and a group of geese. (The last few are still wild animals they have just needed

a little support from abuse and cruel acts).

I am a member of no kill collation for shelter animals hoping to make all shelters no kill thru

fostering and spay, neuter, and feral community leaders programs

Career Objective

• To obtain National Certification as a Pharmacy Technician, while continuing to work in the retail or

restaurant business. I would like work as a full time Manager in a fortune 500 company in

pharmaceuticals, while expanding my rescue and shelter for both wild animals and cats.



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