Administrative Assistant Customer Service

TIMOTHY D. STEPLITUS

*** ******** ***** ******, ** 30115

Home: 770-***-****

*****************@*******.***

Dear Sir or Madam,

I am writing to express my interest in becoming a part of your

organization.

You will notice that I have extensive Administrative Assistant experience

in both the Medical and Insurance industries.

I have also gained experience as an ISO Auditor and Data Integrity auditor

along with my many years of Administrative experience.

Along with my schooling and work experience, I have acquired four letters

of recommendation, a certificate for perfect attendance, honor student and

for typing over 70 wpm.

I am quick to learn new challenges and very detail oriented.

In confidence, I believe that my schooling and employment experience can

help me perform well at any task.

I hope to become a part of your organization in the near future and look

forward to your response.

Please consider my qualifications for employment. I may be contacted at

770-***-****. At that time, I will answer any further questions that you

may have.

Thank you for your time and consideration.

Sincerely,

Timothy D. Steplitus

TIMOTHY D. STEPLITUS

626 Whistler Drive Canton, GA 30115

Home: 770-***-****

*****************@*******.***

SKILLS

Microsoft Word, Excel, Access, Power Point, Outlook, Profs, Juris,

ViaOne, FaxCom, ClaimNet, Impact,

AS400 System, McCormack & Dodge Accounting, CATS, Etums, Aetna Access

RPT, ISO certified

auditor, Data Integrity auditor / Quality Analyst, PA.Net, IPSwitch,

Medical Terminology, Advantx, Midas, HPF

WORK EXPERIENCE

NORTHSIDE HOSPITAL - Medical Staff Secretary

2014 to Present

Provide administrative support for medical staff coordinator,

expense reports, check requests,

reports, spreadsheet creation/updates, filing, postings,

vouchers, meeting set-up/conference

calls, calendar management, video conferences, mail

distribution, catering arrangements,

order numerous supplies, telephone screening, peer review

documentation data entry, numerous

committee meeting agenda creation, presentations, info packets,

meeting minutes, event planning,

hospital tours, assist with physician and affiliated

professional orientation, switchboard relief

STATE FARM INSURANCE - Secretary

2012 to 2014

Provide administrative support for 5 managers and 23 supervisors,

travel arrangements, expense

reports, reports, spreadsheet creation/updates, filing,

terminations, pay changes, transfers,

promotions, vouchers, meeting set-up/conference calls, calendar

management, video conferences,

mail distribution, filing, catering arrangements, order

numerous supplies, telephone screening

NORTHWOODS SURGERY CENTER - Front Office/Admin. Asst. 2011

to 2012

Admin support for surgery center business office and

Administrator, filing, typing, receptionist

duties, help with a/p function, facilities maintenance, check-

in patients, insurance verification,

scheduling, run monthly-quarterly-yearly surgery reports, help

support budget creation, travel

expenses, travel arrangements, meeting arrangement, calendar

management, medical records

AETNA INC - Administrative Assistant

2007 to 2011

Support four medical directors, Peer to peer review set-up,

Create numerous daily Census

reports and SNF/NICU reports, travel arrangements, expense

reports, Daily letter distribution,

Filing, Process handicap requests for policy coverage, Process

pre-cert reports, Daily high

dollar and NICU forecast, Heavy phone contact with providers

and member services, Supply

ordering, Complaint and Appeal tracking system distribution,

Controlling state tracking

SEDGWICK CLAIMS MANAGEMENT - Administrative Assistant

1999 to 2006

New claim set up, distribution, month-end, Quarter-end, Year-

end reports, Loss Analysis report,

Reserve tracking report, supported Delphi liability

supervisor and Delphi Operations manager,

supported several claims examiners, filing, phone relief,

mail room help, travel arrangements,

expense reports, conference room scheduling, meeting

preparation, Data Integrity auditor for

Delphi group, ISO Auditor for office, Risk Management liason,

Delphi banking, box ordering for

product claims, Internet research, dedicated customer service

EDUCATION

ROSS BUSINESS INSTITUTE

Graduate

Business / Computer Accounting Certificate

Contact this candidate