Help Desk Tier 1, 2, and 3 Network Admin Exchange Admin

Matthew C. Schroeder

*** ****** **** **.

Fairborn, OH 45324

Phone: 937-***-****

Email: *******.*.***********@*****.***

QUALIFICATIONS

. FBI background clearance for the FAA & USPS

. Knowledge and Experience in designing, implementing, and maintaining

small and medium networks involving workstations, servers, and network

resources such as shared files & databases, Exchange & Web-based email

systems, Server Clusters, NAS, SAN, Digital Video Surveillance, and

printers/scanners all in workgroups or domains.

. Knowledge and Experience in connecting and incorporating CISCO

appliances in small and medium networks

. Knowledge and Experience in XP, Vista, Windows 7, 2003 Server & Small

Business Server, 2008 Server as well as DOS & Linux based operating

systems

. Knowledge and Experience in social media management including

websites, Facebook, Twitter, and live streaming

. Knowledge and Experience in Access, Excel, Outlook, Power Point,

Publisher, Word

EDUCATION

2002-2004 Associate of Applied Science, Computer Network Systems, ITT

Tech

High Honors 3.82 GPA

2015-Current Bachelors of Art, Computer Science, Wright State

University

Currently attending

EMPLOYMENT

2014 Nov.-Dec. Deployment Technician, Pomeroy

Windows 7 upgrade\deployment. Verify software

functionality\compatibility. Install\Map peripherals such

as badge readers, bar code and document scanners, and

printer\copiers.

2012-Current IT Supervisor, Fairborn United Methodist Church

Responsible for workstation, server, network support.

Manage social media and online presence, including live

streaming.

2007-2011 Network Administrator, The Connor Group, LLC

Responsible for creating, managing, maintaining Information

Technology systems for a medium sized business network.

200+ users and 40+ remote locations. Replaced Webmail

system with Exchange Cluster. Upgraded SQL database and

application server.

2005-2007 Lead Engineer, Midwest Design Computers, LLC

Responsible for creating, managing, and maintaining IT

systems for small business customers.

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