Customer Service Representative
Resume:
Davaughn Mitchell
Windsor Ontario N9B 2N5
********.*.*.********@*****.***
SUMMARY OF SKILLS
* Well versed in recognizing customers’ financial services requirements and cross sell services to meet those requirements
* Proven record of maintaining the ability to work under pressure
* In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures
* Team work and motivational skills; Completed the Jump Start Program
* Developed problem solving and communication skills, while assisting customers in past retail positions
EDUCATION
Bachelor of Commerce Honours Business Administration Sept. 2012 - Present
Odette School of Business, University of Windsor, Windsor, ON
WORK EXPERIENCE
Customer Service Expedite/Server April 2014- Feb. 2015
Pickle Barrel, Markham, ON
* Provided customers with excellent customer service
* Examine and reassure food quality is at restaurant standards
* Identify any hygenic problems and solve them immediately
Sales/Customer Service Representative Summer 2013
National Home Services Windsor/Toronto, ON
* Daily signing new customers to provide product and service
* Explain and teach home owners about HVAC systems
* Endorsing the product highly
Customer Service/Brand Ambassador Nov.2012-Jan.2013
JT Outdoor Inc., Windsor, ON
* Organize other ambassadors
* Assisted customers and provided information about items
Line Cook/Dishwasher Summer 2010-2011
Swiss Chalet, Markham ON
* Operate dish washer with approved guidelines
* Load equipment correctly
* Accurately receive and process all forms of sales and payments
* Disassemble, inspect, clean, perform maintenance on and reassemble equipment properly.
* Dispose of garbage in proper waste/refuse containers.
* Assist in some food and tray preparation, as needed.
CAMPUS AND COMMUNITY INVOLVEMENT
Music Department (Door Monitor)
University of Windsor, Windsor, ON Jan. 2013 – Present
* Answer the door bell and let students in
* Record and Monitor sign in and sign out sheets
* Close the doors and secure the Department
References Available Upon Request
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