Customer Service Management
Resume:
Sarah Julienne De Chavez Rivera
Block * Lot ** Maryland Homes- I Landayan, San Pedro, Laguna
E-mail: ***************@*****.***
Mobile No.: 091********
CAREER OBJECTIVES:
To gain professional experience and new learning through working with the members in the
industry towards personal growth and improvement
To be able to utilize my knowledge and skills in achieving company’s objectives of development
and customer service.
EDUCATIONAL ATTAINMENT:
College University of Makati
J.P. Rizal Extn. West Rembo, Makati City
Bachelor of Science in Hospitality Management
Major in Travel and Tourism
2011-Present
Secondary Colegio de San Pedro
Pacita I, San Pedro, Laguna
2010-2011
Primary Colegio de San Pedro
Pacita I, San Pedro, Laguna
2006-2007
SEMINARS ATTENDED:
Career Talk/ Familiarization Tour
Club Manila East, Taytay, Rizal
September 03, 2011
Hotel Ocular and Dine-in
New World Makati Hotel, Esperanza St.
corner Makati Ave., Ayala Center, Makati City
February 16, 2013
The Future of Tourism and Hospitality Industry
Mini Theatre, University of Makati
August 13, 2013
A Journey to the North: Leaving footprints in Ilocos
La Eliana Hotel, Laoag, Ilocos Norte
December 3-6, 2013
Hospitality industry: Opening doors for your future
Grand Theatre, University of Makati
October 10, 2014
STRENGTHS AND SKILLS
• People oriented: Customer service skills
• Computer Literate: Skilled in using computer applications e.g. Microsoft Word, Microsoft Excel,
and Microsoft PowerPoint
• Goal oriented: results achiever
• Excellent time management skills
• Highly motivated and well-determined
• Willing to be trained
PERSONAL DATA:
Age : 19
Date of birth : July 20, 1995
Weight : 115 lbs
Height : 5’3
Civil Status : Single
Citizenship : Filipino
CHARACTER REFERRENCES:
Prof. Hans Peter Caronan
University of Makati
Prof. Glenn Joseph Biasca
University of Makati
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