Human Resources Life Insurance
Resume:
Glenn Felonia Galladora
Lot ****-A Don Isidro Marfori Village, Lower Madapo, Bgry. 5-A, Davao City, Davao del Sur,
Philippines 8000
Mobile No.: 091*-****-***
Email Add: ****************@*****.***
To seek employment in a position that will be suited for, and to be a part of an organization
where hard work will be rewarded and where career advancement will always be a
possibility.
PERSONAL DATA
Age: 30
Date of Birth: November 23, 1983
Gender: Male
Civil Status: Married
Height: 5’6”
Weight: 60 kg
Nationality: Filipino
Religion: Christianity – Catholic
Permanent Address: Doroluman, Arakan, North Cotabato
WORK EXPERIENCE
Position: Human Resources - LEAD
Duration: August 2013 – TO PRESENT
Company: Kapacor Group Inc./ Kapaserv
Company
BPO/ Call Center Company
Industry:
Location: 3 / f Topaz Tower, Damosa IT Park, Lanang, Davao City
Department: HRD
•
Job Description: Manage Human Resources Department and Concerns
• Recruiting and hiring capable applicants for Call Center Agents, Office
Personnel and Staff.
• Reporting Compensation and benefits of all employees.
• Develop and implements’ current and long-range administrative and
personnel planning to ensure that the company is effectively structured and
staffed competently.
• Evaluates employee’s performance if they are motivated in their
respective work areas.
• Update the appropriate form when an employee receives a promotion,
prepare reports for managers elsewhere within the organization;
• Maintaining personnel records in a confidential and efficient manner and
ensure adherence to all company policies, standards and
procedures.
• Implement and monitor all safety measures and procedures.
• Solve human resources issues like health risks, life insurance, savings plan,
safe practices and other issues and assist in processing retirement, workers'
compensation and disability claims.
• Handle and mediate employee disputes and complaints
• Handle resignation and termination procedures, as well as potential legal
matters
• Deal with employment-related legal and regulatory issues such as but not
limited to DOLE, NLRC regulations
• Strictly implement the company policies and procedures
• Receive and evaluate incident reports
• Issuing notice of charges and investigation to employees with violations
• Conduct administrative investigation and hearings
• Facilitate disciplinary action to erring employee as per company code of
discipline
• Prepare and send letters to AWOL employees
• Conduct exit interview to all resigns employees
• Facilitate the processing of clearance of separated employees
• Perform other special projects as assigned.
1. Position: Human Resources - HEAD
Duration: June 2012 – August 2013
Company: Leadgen Contact Corporation
Company Industry: BPO/ Call Center Company
Location: 3 / f Grandland Bldg., R. Castillo St.,
Agdao, Davao City
Department: HRD
•
Job Description: Manage Human Resources
Department and Concerns
• Recruiting and hiring capable
applicants for Call Center
Agents, Office Personnel and
Staff.
• Making and Reporting
Compensation and benefits of
all employees.
• Develop and implements’
current and long-range
administrative and personnel
planning to ensure that the
company is effectively
structured and staffed
competently.
• Evaluates employee’s
performance if they are
motivated in their
respective work areas.
• Update the appropriate form
when an employee receives a
promotion,
prepare reports for managers
elsewhere within the organization;
• Maintaining personnel records
in a confidential and efficient
manner and ensure adherence
to all company policies,
standards and
procedures.
• Implement and monitor all
safety measures and
procedures.
• Solve human resources issues
like health risks, life insurance,
savings plan, safe practices
and other issues and assist in
processing retirement,
workers' compensation and
disability claims.
• Maintain office and Operation
premises clean, neat and tidy.
• Assist all the employees
concerns.
2. Position: Human Resource Department -
HEAD
Duration: Sept 2011 – June 2012
Company: Royal Ytelecom Corporation
Provincial Distributor of Smart
Communication
Company Industry: Telecommunication
Location: 2/f Ana Socorro Bldg. JP Laurel Ave.,
Bajada, Davao City
Department: HRD
•
Job Description: Manage Human Resources
Department and Concerns
• Recruiting and hiring capable
applicants for Modern Trade
Distribution Department and
General Trade Distribution
Department as will as Main
office personnel.
• Conducting Orientation and
Smart Sales Institute (SSI)
Training based on the standard
and procedure set by Smart
Communication. Including the
Basic Call Procedure (BCP) of
standard selling technique and
the daily routine of a
Distributor Sales Personnel in
terms of Key Result Area
(KRA)
• Checking and approving
Compensation and benefits of
all employees.
• Develop and implements’
current and long-range
administrative and personnel
planning to ensure that the
company is effectively
structured and staffed
competently.
• Evaluates employee’s
performance if they are
motivated in their
respective work areas.
• Update the appropriate form
when an employee receives a
promotion,
prepare reports for managers
elsewhere within the organization;
• Maintaining personnel records
in a confidential and efficient
manner and ensure adherence
to all company policies,
standards and
procedures.
• Implement and monitor all
safety measures and
procedures.
• Solve human resources issues
like health risks, life insurance,
savings plan, safe practices
and other issues and assist in
processing
retirement, workers'
compensation and disability claims.
• Maintain office and
Distribution office premises
clean, neat and tidy.
• Responsible to process the
entire demand letter for not
cleared in their accounts.
• Assist all the employees
concerns.
EDUCATION
Highest Education
Education Level: Bachelor's / College Degree
Education Field: Electronic and Communication
Course: Bachelor of Science in Electronic and Communication Engineering
School/University: AMA Computer College – Davao Campus
Location: Davao City, Philippines
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