Customer Service Assistant

Melody F. Schwenk

** ****** ****

Levittown, NY *1756

917-***-****

******.*******@**********.***

http://melodyschwenk.wix.com/melodyfschwenk

EDUCATION

Stony Brook University, Stony Brook, NY

BA Psychology and Sociology, Anticipated May 2015

WORK EXPERIENCE

November 2014

InstaEDU, part time. Approximately 10 hours per week. Independent

Contractor

. Tutor students in a variety of subjects including but not limited to

psychology, sociology, neuropsychology, and statistics

Fall 2014

Research Assistant, Department of Sociology

. Examining how marginalized groups are affected by Affordable Care Act

(ACA)

o Predominantly focused on undocumented immigrants with minor

research into various stages of documented immigrants

. Relevant skills: collection of data via survey, extensive analysis of

documents

Fall 2013

Research Assistant, Department of Health Psychology, Stony Brook University

Hospital

. Primary project: Will Tai Chi easy positively affect veteransa with

PTSD and gastrointestinal disease, if it does positively effect

subjects why does this occur, focus on dopaminergic pathways in the

brain and serotonin pathways in the gastrointestinal system.

. Analysis of literature, input of data, frequent use of excel

October 2013 - August 2014

Pandora, Huntington, NY. Part-time. Approximately 20 hours per week.

Supervisor: Jeanette Gerez

. Sales associate, responsible for processing shipment and providing

excellent customer service by finding the jewelry most suitable for

the customers needs

. Responsible for processing payments through either the mobile payment

device or the cash register depending on the type of payment.

CERTIFICATIONS

EMT-B, AHA-CPR, TEFL/TESOL

SPECIAL SKILLS

Computer: Proficient SPSS and GB-Stat, Microsoft Office (Word, Outlook,

Excell, Powerpoint), and EndNote

Languages: basic American Sign Language, intermediate French, basic

Spanish, basic Italian

Contact this candidate