Information Assurance Specialist
Resume:
Kenneth E. Crossman
Fort Payne, Alabama 35967
An achievement-oriented professional, experienced in information systems management and
demonstrated record of accomplishment in regulatory compliance, leadership, project management,
security controls, network management, system operations, successful customer support and training. A
certified security professional, experienced in facility access control, managing network appliances,
boundary protection, systems integration, technical support and application management; a history of
promotions and compensation based on accomplishments in cost reduction, quality improvement,
productivity and effective training of personnel. Excellent project planning and management skills
utilized in directing equipment and system operations for successful system tie-in and performance.
SKills Which Demonstrate My Ability and Potential
CISSP, CEH, CNDA and Security Plus Certified.
Information Assurance and Security IT Project Management
HIPAA and NIST Regulatory Compliance Information Management
Windows Server Administrator Database Administration
Cisco Appliance Administrator Facility and Security Access Control
Passive Scan Applications Call Center Management
Networking Management Corporate User Training
Application Support and Troubleshooting Telecommunications Support
VOIP Support and Management Cryptographic System Operations
Configuration Management Automated Data Collection
Business Continuity Disaster Recovery
Information Assurance Professional
Recent Experience Which Demonstrate My Ability and Potential
Independent Contracting, Fort Payne, AL 10/2014 - Present
Private Information systems troubleshooting and customer service while pursuing full time
position; conducting Malware removal, system restoration, hardware rebuild of damaged system
and business consultation.
Business Startup, using time away from full time position to explore opportunity for starting small
business in North East Alabama providing IT security services for small and medium businesses.
256-***-**** (Mobile) *******.********@*****.***
Kenneth E. Crossman
4 Autumn Run Drive, NE
Fort Payne, Alabama 35967
Teledyne Brown Engineering, Huntsville, AL 02/2014 – 10/2014
Technical Specialist 3; Active Security Clearance, Product Data Management, application Support
for engineering project team, Systems and Database Administration, SolidWorks and
Solid379058Edge design application support, SQL Server 2008 R2 database administration,
Windows server administrator, network support and user help desk technician.
Maintaining design SQL database files and structure, disaster recovery capabilities, fine tune
speed of service for engineering project team, hardware and software maintenance, user help
desk support and vendor coordination for escalation issues.
WaveLink Inc., Huntsville, AL 05/2008 – 01/2014
Server Administrator, Facility Manager and Information Systems Management; Five plus
years of experience as systems and database administrator supporting Army PMO/Aviation
office IBM and Oracle 11 g/i database servers, web client applications, customer training and
desktop support; IT administrator and security manager for corporate office and PMO/Aviation
hosted site in corporate server facility, facility access control manager for Honeywell PAS and
classified storage facility.
Independent Contracting, Fort Payne, AL 02/2008 – 05/2008
Information systems troubleshooting and customer service while pursuing full time position.
Providing contracted IT support through local temporary staffing agencies.
Heil Environmental, Chattanooga, TN 08/2006 – 02/2008
System Administrator, supporting wide area network and multiple corporate server sites for
Windows systems and database applications, wireless Automated Data Collection Systems,
employee training, user helpdesk support, IT equipment inventory management and
disposition.
AMERICA’S BEST CARE, PLUS, Rainsville, AL 10/2003 – 08/2006
Director of Information Technology, HIPAA compliance officer for information systems
supporting two respiratory pharmacies, 8 national sales representative and durable medical
equipment partners servicing patient residences. Manager for IT systems and supporting vendors,
desk side support for users and patient service center, database application administrator, Windows
Server Administrator and Exchange Administrator for corporate office and remote users.
Historical Work Experience:
256-***-**** (Mobile) *******.********@*****.***
Kenneth E. Crossman
4 Autumn Run Drive, NE
Fort Payne, Alabama 35967
3 Years Telecommunications Support with KMC Telecom (2000-2003) –, Telecommunications
Project Manager and Customer Support; three years technical support for customer services
on Lucent 5E switches and corporate liaison for technical troubleshooting incumbent carrier
service issues. Two years of customer help desk support and troubleshooting technical service
issues for commercial and residential telephone services. One year of project management
experience with Lucent telecommunications switch central office operations.
3 Years Sr. IT Technician and Education Support (1997-2000) – University of Alabama in
Huntsville, College of Engineering, Industrial Systems Engineering and Engineering
Management, Sr. Electrical and Mechanical Technician; managing student computer labs,
robotics lab, help desk technician and CNC equipment technician. Technical support for
EmCO Maier CNC equipment operations, Rhino Robotics maintenance and repair, Distance
learning videography support technician, web development and domain administration.
2 Years computer operations and healthcare support, (1995-1997) – Erlanger Medical Center,
Data Center Operations; Mainframe Operations, Terminal maintenance and Windows
Desktop support for hospital staff. Maintaining administrative systems, mainframe operations,
repairing and replacing defective hardware systems and responding to user help desk requests.
12 Years Military Service, Honorable Discharge. (1983-1995) - U.S. Air Force, Department of
Defense, Information Technology Supervisor, Security Clearance. Eight Years, Information
Security and Cryptographic experience as communications and information systems specialist.
7 years of Data Center supervisor and management experience on Unix mainframe systems, 2
years systems analyst experience with StorageTek ACS automated data storage systems and
IBM mainframe operations.
4 years of experience with heavy equipment operations, including hazardous material storage,
transportation, dispatch and control room operations as Munitions Specialist. I can copy of
military drivers training record for heavy equipment experience and training.
256-***-**** (Mobile) *******.********@*****.***
Kenneth E. Crossman
4 Autumn Run Drive, NE
Fort Payne, Alabama 35967
Education and Training
Capella University – Anticipated graduation June 2016.
Bachelor of Science, Undergraduate Program, Information Assurance and Security, GPA: 3.864
Program of study completed includes Mathematics, Philosophy, Psychology, Human Computer
Interface, Web Concepts, Business Goals, Hardware and Software concepts and development,
Forensics, Ethics and Public Speaking.
Community College of Air Force:
1993 / Associates in Applied Science, Information Technology
1992 / Associates in Applied Science, Munitions Technology
Professional Certifications:
Certified Information Systems Professional 2013 - 2016
Certified Ethical Hacker 2013 - 2016
Certified Network Defense Architect 2013 - 2016
IBM Certified Deployment Professional – Doors v.9 04/22/2011
Comptia Security Plus Certified 05/07/2010
Department of Defense -Army Skilport E-Learning 2011 – 2013
119 online learning tests successfully completed for IT Security Management, Windows Server and
applications, UNIX, Business Continuity, Disaster Recovery, A Plus, Network Plus and Certified
Ethical Hacking.
Formal Training:
IBM Rational Doors Boot Camp – QBC05. 04/2011
IBM Certified Deployment Professional
University of Alabama – Huntsville. 04/2010
Security Plus Certification Prep.
SofTech Inc. - Lowell, MA 2008 - 2010
Product Center Administrator
Product Center Reports Administration, XML and SQL reporting
Profiling Solutions – Atlanta, GA 10/2003
Saleslogix CRM Administrator and Reports
Total Quality Management:
Leadership / Supervisory Training
Six Sigma Fundamentals
Supervisors Counseling Training
256-***-**** (Mobile) *******.********@*****.***
Kenneth E. Crossman
4 Autumn Run Drive, NE
Fort Payne, Alabama 35967
TQM Fundamentals and Team Building
256-***-**** (Mobile) *******.********@*****.***
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