Kenneth E. Crossman

* ****** *** *****, **

Fort Payne, Alabama 35967

An achievement-oriented professional, experienced in information systems management and

demonstrated record of accomplishment in regulatory compliance, leadership, project management,

security controls, network management, system operations, successful customer support and training. A

certified security professional, experienced in facility access control, managing network appliances,

boundary protection, systems integration, technical support and application management; a history of

promotions and compensation based on accomplishments in cost reduction, quality improvement,

productivity and effective training of personnel. Excellent project planning and management skills

utilized in directing equipment and system operations for successful system tie-in and performance.

SKills Which Demonstrate My Ability and Potential

CISSP, CEH, CNDA and Security Plus Certified.

Information Assurance and Security IT Project Management

HIPAA and NIST Regulatory Compliance Information Management

Windows Server Administrator Database Administration

Cisco Appliance Administrator Facility and Security Access Control

Passive Scan Applications Call Center Management

Networking Management Corporate User Training

Application Support and Troubleshooting Telecommunications Support

VOIP Support and Management Cryptographic System Operations

Configuration Management Automated Data Collection

Business Continuity Disaster Recovery

Information Assurance Professional

Recent Experience Which Demonstrate My Ability and Potential

Independent Contracting, Fort Payne, AL 10/2014 - Present

Private Information systems troubleshooting and customer service while pursuing full time

position; conducting Malware removal, system restoration, hardware rebuild of damaged system

and business consultation.

Business Startup, using time away from full time position to explore opportunity for starting small

business in North East Alabama providing IT security services for small and medium businesses.

256-***-**** (Mobile) aco5k2@r.postjobfree.com

Kenneth E. Crossman

4 Autumn Run Drive, NE

Fort Payne, Alabama 35967

Teledyne Brown Engineering, Huntsville, AL 02/2014 – 10/2014

Technical Specialist 3; Active Security Clearance, Product Data Management, application Support

for engineering project team, Systems and Database Administration, SolidWorks and

Solid379058Edge design application support, SQL Server 2008 R2 database administration,

Windows server administrator, network support and user help desk technician.

Maintaining design SQL database files and structure, disaster recovery capabilities, fine tune

speed of service for engineering project team, hardware and software maintenance, user help

desk support and vendor coordination for escalation issues.

WaveLink Inc., Huntsville, AL 05/2008 – 01/2014

Server Administrator, Facility Manager and Information Systems Management; Five plus

years of experience as systems and database administrator supporting Army PMO/Aviation

office IBM and Oracle 11 g/i database servers, web client applications, customer training and

desktop support; IT administrator and security manager for corporate office and PMO/Aviation

hosted site in corporate server facility, facility access control manager for Honeywell PAS and

classified storage facility.

Independent Contracting, Fort Payne, AL 02/2008 – 05/2008

Information systems troubleshooting and customer service while pursuing full time position.

Providing contracted IT support through local temporary staffing agencies.

Heil Environmental, Chattanooga, TN 08/2006 – 02/2008

System Administrator, supporting wide area network and multiple corporate server sites for

Windows systems and database applications, wireless Automated Data Collection Systems,

employee training, user helpdesk support, IT equipment inventory management and

disposition.

AMERICA’S BEST CARE, PLUS, Rainsville, AL 10/2003 – 08/2006

Director of Information Technology, HIPAA compliance officer for information systems

supporting two respiratory pharmacies, 8 national sales representative and durable medical

equipment partners servicing patient residences. Manager for IT systems and supporting vendors,

desk side support for users and patient service center, database application administrator, Windows

Server Administrator and Exchange Administrator for corporate office and remote users.

Historical Work Experience:

256-***-**** (Mobile) aco5k2@r.postjobfree.com

Kenneth E. Crossman

4 Autumn Run Drive, NE

Fort Payne, Alabama 35967

3 Years Telecommunications Support with KMC Telecom (2000-2003) –, Telecommunications

Project Manager and Customer Support; three years technical support for customer services

on Lucent 5E switches and corporate liaison for technical troubleshooting incumbent carrier

service issues. Two years of customer help desk support and troubleshooting technical service

issues for commercial and residential telephone services. One year of project management

experience with Lucent telecommunications switch central office operations.

3 Years Sr. IT Technician and Education Support (1997-2000) – University of Alabama in

Huntsville, College of Engineering, Industrial Systems Engineering and Engineering

Management, Sr. Electrical and Mechanical Technician; managing student computer labs,

robotics lab, help desk technician and CNC equipment technician. Technical support for

EmCO Maier CNC equipment operations, Rhino Robotics maintenance and repair, Distance

learning videography support technician, web development and domain administration.

2 Years computer operations and healthcare support, (1995-1997) – Erlanger Medical Center,

Data Center Operations; Mainframe Operations, Terminal maintenance and Windows

Desktop support for hospital staff. Maintaining administrative systems, mainframe operations,

repairing and replacing defective hardware systems and responding to user help desk requests.

12 Years Military Service, Honorable Discharge. (1983-1995) - U.S. Air Force, Department of

Defense, Information Technology Supervisor, Security Clearance. Eight Years, Information

Security and Cryptographic experience as communications and information systems specialist.

7 years of Data Center supervisor and management experience on Unix mainframe systems, 2

years systems analyst experience with StorageTek ACS automated data storage systems and

IBM mainframe operations.

4 years of experience with heavy equipment operations, including hazardous material storage,

transportation, dispatch and control room operations as Munitions Specialist. I can copy of

military drivers training record for heavy equipment experience and training.

256-***-**** (Mobile) aco5k2@r.postjobfree.com

Kenneth E. Crossman

4 Autumn Run Drive, NE

Fort Payne, Alabama 35967

Education and Training

Capella University – Anticipated graduation June 2016.

Bachelor of Science, Undergraduate Program, Information Assurance and Security, GPA: 3.864

Program of study completed includes Mathematics, Philosophy, Psychology, Human Computer

Interface, Web Concepts, Business Goals, Hardware and Software concepts and development,

Forensics, Ethics and Public Speaking.

Community College of Air Force:

1993 / Associates in Applied Science, Information Technology

1992 / Associates in Applied Science, Munitions Technology

Professional Certifications:

Certified Information Systems Professional 2013 - 2016

Certified Ethical Hacker 2013 - 2016

Certified Network Defense Architect 2013 - 2016

IBM Certified Deployment Professional – Doors v.9 04/22/2011

Comptia Security Plus Certified 05/07/2010

Department of Defense -Army Skilport E-Learning 2011 – 2013

119 online learning tests successfully completed for IT Security Management, Windows Server and

applications, UNIX, Business Continuity, Disaster Recovery, A Plus, Network Plus and Certified

Ethical Hacking.

Formal Training:

IBM Rational Doors Boot Camp – QBC05. 04/2011

IBM Certified Deployment Professional

University of Alabama – Huntsville. 04/2010

Security Plus Certification Prep.

SofTech Inc. - Lowell, MA 2008 - 2010

Product Center Administrator

Product Center Reports Administration, XML and SQL reporting

Profiling Solutions – Atlanta, GA 10/2003

Saleslogix CRM Administrator and Reports

Total Quality Management:

Leadership / Supervisory Training

Six Sigma Fundamentals

Supervisors Counseling Training

256-***-**** (Mobile) aco5k2@r.postjobfree.com

Kenneth E. Crossman

4 Autumn Run Drive, NE

Fort Payne, Alabama 35967

TQM Fundamentals and Team Building

256-***-**** (Mobile) aco5k2@r.postjobfree.com

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