Customer Service Sales

Adriana GuerreroAdriana Guerrero Adriana Guerrero

***** **** *** ** ***. 201 Seattle, Washington 98125 Phone: 360-***-**** E-Mail: ******************@*****.***

Objective

UW graduate pursuing a fulltime position in managing a team in client services and sales, possessing passion and dedication for my

clients as well as my team. This is in addition to my want to motivate others and communicate effectively is what gives me the drive to

attain a managerial position.

Summary of Qualifications

• 2 plus years of experience in the retail industry as a sale associate/ customer service.

• Dedicated to detailed and memorable service to each individual client in a fast paced environment.

• Punctual, as well as a professional appearance whether in person or over the phone.

• Practiced in multi-client servicing finding solutions to any clients concerns or questions in an independent manner as well as part of

a team.

• Efficient and comfortable in high-pressure situations due to passion for problem solving and reaching goals.

• Ambitious and constantly looking to learn more and I take initiative to do so, as well as motivating my coworkers to do the same.

• Able to organize and maintain workspace independently, and come up with new ways to do so for efficiency.

• Passion for teaching others how to succeed in client service and product knowledge.

Related Experience

Beauty Advisor- Fragrance/color, Sephora Seattle, WA. 9/14-current

Participated in Sephora education to have higher knowledge of client services and product knowledge.

Every shift initiative is taken through maintaining the appearance of the fragrance zone while keeping track of and meeting

daily goals.

Able to step in and assist peers when help is needed, whether it is client, product, or technologically related.

Used many types of technology to customize each client’s experience, while finding new ways to strengthen the connection with

the client.

Able to flex into all of the worlds (cash wrap, fragrance, color, hair care, skincare, etc.) in order to help where needed.

Sales associate, Aldo Shoes Seattle, WA. 11/12-1/2014

Maintained brand knowledge, and recommended products to clientele based on their own personal style and occasion.

Maintained status in the club elite (attained or exceeded sales goals)

Handled money, and used register with credit card system.

Upheld the appearance of the floor as well as my own appearance.

Education

University of Washington, Seattle, WA.

Graduated with BA in sociology in December of 2014

Participated in the Greek philanthropy organization, Delta Delta Delta

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