Service Technical Support

Objective

Looking for a position in I.T where I can utilize my skills, put my

learning into practice and make a contribution. I am eager to learn

excited about beginning my career and helping the company as wel

this dynamic industry.

Core Competencies:

• Willingness to Work

• Can Work Under Pressure

• Hard worker

Work Experience:

Christian Artiaga Integrated Microelectronics Incorporation

North Science Avenue Laguna Techopark Special Export Processing Zone, Biñan,

Laguna

January 16, 2014 - Present

Blk9 Lot5 San Jose Village3 Phase6 Binan,

Laguna

Technical Support Engineer

Mobile no. 090*-*******

Email: ************@*****.***

Job Description:

• Reformatting, Installing and configuring computer hardware

operating systems and applications (Ex. Outlook (MS Office)

SAP, and etc…);

• Monitoring and maintaining computer systems and networks;

• Perform advanced software repair and installations on custome

computers by troubleshooting via remote service tools.

• Talking staff or clients through a series of actions, either face to

or over the telephone to help set up systems or resolve issue

Educational Background • Troubleshooting system and network problems and diagnosing

solving hardware or software faults;

Tertiary: Asian Institute Of Computer Studies,

• Replacing parts as required;

Santa Rosa City Laguna • Providing support, including procedural documentation and rele

reports;

(Computer Technology)

• Following diagrams and written instructions to repair a fault or s

(2010-2012) (Graduate)

a system;

• Supporting the roll-out of new applications;

• Setting up new users' accounts and profiles and dealing with

password issues;

• Responding within agreed time limits to call-outs;

• Working continuously on a task until completion (or referral to t

parties, if appropriate);

• Prioritizing and managing many open cases at one time;

• Rapidly establishing a good working relationship with customer

other professionals, e.g., software developers;

Personal Information: • Testing and evaluating new technology;

Hoya Lens Manufacturing Inc.

Science Park, Cabuyao, Laguna

Birth date: December 22, 1991

February 01, 2013 – December 29, 2013

Birth Place: Olongapo City

Production Operator

Age: 23 yrs. old

Sex: Male

Job Description:

Civil Status: Single

• Process and delivered finished product on time

Citizenship: Filipino

• Calibrating Machine before and after work

Religion: Catholic

Height: 5’4’’

Weight: 143 lbs.

Philippine Epson Optical Inc.

Science Park, Cabuyao Laguna

August 01, 2012 – February 01, 2013

Production Operator

Seminars Attended:

Job Description:

• March 2014 -Computer Hardware and

Software Maintenance

• Process and delivered finished product on time

• Calibrating Machine before and after work

• August 8, 2014 -Proactive Customer

Service Training

• October 2014 -Office365 Basic Training

Integrated Micro-Electronics Inc. (OJT)

Achievements: North Science Avenue Laguna Techopark Special Export Processing Zone, Biñan,

Laguna

• October 4, 2014 -Employee of the Month

(Strategic Networks Inc.) January 7, 2012 – March 2012

• Technical Support/Encoder

2000-2006 -Honor Student

(Elementary Days)

Job Description:

• Reformatting, Installing and configuring computer hardware

Character References: operating systems and applications (Ex. Outlook (MS Office)

SAP, and etc…);

• Perform advanced software repair and installations on custome

computers by troubleshooting via remote service tools

• Replacing parts as required;

• Testing and evaluating new technology;

Cynthia G. Malabanan

• Encoding I.T Data

Budget and Cost Assistant

• Answering the Telephone(for Support)

Insular Life Corporate Centre Filinvest City, Alabang

Mobile No. 090*-****-***

Email:*********.*******@*****.***

Yummy Roast International Inc.

Brian A. Zabala

SM Santa Rosa City.

ICT Business Analyst

March 7, 2011- January 7, 2012

Integrated Micro-Electronics Inc.

Service Crew

North Science Avenue Technopark

Biñan, Laguna

Job Description:

Mobile No. 091*-****-***

• Serving Customer

Email: *****.******@******-***.***

• Cook Food

I hereby certify that all information here are true

and correct.

CHRISTIAN ARTIAGA

Contact this candidate