Customer Service Human Resource
Resume:
MELISSA PULIDO
Houston, TX 77055
****************@*****.***
CAREER OBJECTIVE
To obtain a challenging entry-level position where excellent communication,
problem solving and technical skills are essential and can be utilized.
PROFILE
. Motivated, hardworking individual with six years of customer service work
experience.
. Team focused individual who develops strong working relationships with co-
workers.
. Dedicated individual who provides excellent customer service developing
an excellent reputation with customers.
. Detail-oriented professional who can work in a fast-paced environment,
handling direction from multiple sources.
RELEVENT SKILLS & EXPERIENCE
Customer Service
. Provided friendly and outstanding service to a variety of individuals in
a fast-paced retail service industry developing repeat business.
. Assisted customers in identifying products and services that best suited
their needs for 100% satisfaction.
Administrative
. Organized and managed various administrative functions in an office
environment.
. Answered multiple phone lines, data entry, and preparing sales reports.
. Assisted in creating a program overview brochure and pamphlet.
. Managed daily cash and register functions to ensure accurate balances.
WORK HISTORY
Katy ISD 09/13-
04/14
Dunkin Donuts/Baskin Robbins
06/13-09/13
Durham School Service 01/11-06/13
Door Remotes Online 01/10-
01/11
J.E.I
01/07-11/09
Dunkin Donuts/Baskin Robbins 01/04-
12/07
Meadowmere Assisted Living 01/01-
02/02
Citgo 07/00-01/01
EDUCATION
Ashford University
Bachelor in Business Administration
Minor in psychology and minor in Human Resource Management
01/10-02/15
M.B.A. specialization in Entrepreneurship
Gateway Technical College 08/01-
08/03
Office Assistant Program- Graduated in May 2003
COMPUTER SKILLS:
Proficient in Microsoft Word, Excel, and Access
Proficient in Typing 35+ words per minute
References Available Upon Request
Contact this candidate