Customer Service High School

Education **/**** Crestview High School Crestview, FL

High School Diploma

**/**** ********* ******* ***** College Niceville, FL

Criminal Justice Certification

Professional 09/2013 to Present Penske/Chessher Motors

Experience Crestview, FL

Agent and Office Assistant

Provide prompt, courteous service striving to get the

reservation on the first call.

Assist Customers with directions and information

regarding the relocations for easier transition.

Confirm all reservations for the week, check and manage

inventory.

Arrange transporting of trucks and materials for the

weeks reservations.

Call and confirm reservations, handle Credit Card and

Cash payments.

Responsible for acquiring commercial accounts.

Maintain Excellent Customer Service while building a

loyal customer base.

Consistently exceeding personal monthly goals

01/2013 to 09/2013 Family Dollar Crestview, FL

Assistant Manager

Supervision of Cashiers.

Maintained cash drawers, deposit and safe counts.

Reconciled, counted and reported balances to management.

Keep Inventory, check in and out vendors.

Conduct Security checks and audits daily

Maintain Customer Service and Satisfaction.

Assist Customer in locating products and purchasing

decisions.

01/2012 to 01/2013 Blackwater Correctional Institution

Milton, FL

Correctional Officer/Control Room Operator

Responsible for All Staff and Public entry.

Daily Counts of Staff and Inmates.

Responsible for Daily Logs.

Responsible for Multi-Phone Lines.

Responsible for Inventory of Weapons and Equipment.

Objective To secure a challenging position where I can excel and

use my experience to help provide growth and expand the

vision of the company.

Skills Microsoft Office (Word, Excel, Outlook, Access,

Power Point), Managerial,

service/Hospitality, competent at managing

responsibilities in a high-volume atmosphere, personable

and flexible, able to learn new skills quickly and

effectively

Contact this candidate