Medical Administrative Assistant
Resume:
MARINA KVIETOK
Westbury, NY ****1
********@*******.***
Home: 516-***-**** Cell: (516) 949-
6206
MEDICAL ASSISTANT/RECEPTIONIST
Experienced front desk medical receptionist who possesses a strong
initiative, perseverance and a high energy level. A medical professional
with a current working knowledge of medical terminology as well as a high
level of skills in data entry, typing, filing and mail distribution.
Excellent team player with medical sales experience along with the ability
to adapt quickly in all working situations and environments.
COMPUTER SKILLS
MS Word, Excel, Word Perfect, Medical Manager Software, Pitney Bowes
Postage Meter
RESPONSIBILITIES AND ACCOMPLISHMENTS
. Handled and maintained 10 phone lines in a busy medical office,
making sure all messages where recorded properly for physicians and
calls where transferred to appropriate physicians when available in a
timely fashion.
. Greeted and directed all patients to the appropriate locations within
the office to see various physicians.
. Responsible for the operation and maintenance of the Pitney Bowes
postage meter making sure ink cartridges were changed and making
trips to the post office to have postage added to the meter.
. Mailed monthly billing statements to patients as well as processing
of credit cards for co-payments and other payments.
. Arranged pick-up and deliveries of materials with outside shipping
vendors such as, Fed Ex, UPS and DHL, which included entering
confirmation numbers into computer database for future reference.
. Handled the scheduling and rescheduling of patient appointments using
Medical Manager Software. Made sure all patient appointments were
recorded in the system calendar and provided reminder phone calls to
patients cutting down on last minute cancellations and no-shows at
the office.
. Compiled and recorded patient medical information into computer
database making sure all information being entered was accurate and
complete.'
. Responsible for pulling patient records and updating patient record
information for physicians and opticians. Handed off the file to
each of the physicians before they saw patients, updated all patient
records after each exam, and returned to its proper location.
. Liaison between HMO Insurance Companies (such as) and patients making
sure coverage of patient services was covered by insurance company.
MARINA KVIETOK
Continued ...
. Handled the ordering and returns of various office supplies making
sure the best price agreements were reached with outside office
supply vendors. Maintained office and made sure office supply
inventory was current at all times.
. Handled the preparation of medical scripts for doctor's signature
before providing scripts to the patients.
. Responsible for contacting client's primary care physicians prior to
return visit to office ensuring all client referrals did not expire.
. Handled all issues and trouble shooting with patients, doctors and
insurance companies, making sure problems were resolved in a timely
fashion and all parties were happy with result.
EMPLOYMENT HISTORY
PLATSKY COMPANY, INC. May
2005 - January 2007
WESTBURY, NY
Front Desk Receptionist
HEMATOLOGY/ONCOLOGY P.C. August 2004 -
November 2004
NEW HYDE PARK, NY
Medical Front Desk Receptionist
LEONARD OPTICIANS, LTD
January 2003 - April 2003
NEW YORK, NY
Administrative Assistant
NORTH SHORE MEDICAL GROUP March 2000 -
May 2002
NEW HYDE PARK, NY
Administrative Assistant/Receptionist
VICTOR CHEHEBAR, M.D., P.C. April 1991 -
September 1999
GREAT NECK, NY
Administrative Assistant/Front Desk Receptionist
EDUCATION
B.O.C.E.S.
Medical Assistant Certificate - 1976 - 1977
Nassau Community College - 1977 - 1979 (Completed 33 credits)
Liberal Arts
Garden City, NY
Glen Cove Community Hospital
Certificate in Home Health Aide - 1981
Gloria K. School
Certificate in Medical Office Procedure and Terminology - 1981
Molloy College - Certificate in Medical Management - 1998
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