Customer Service Sales

Samantha Acuna

*** *********** *** *******, ***** 78245

***********@*****.*** Contact by Email only.

Summary

Personable Customer Service Associate dedicated to providing the highest level of

customer service.

Outgoing, and efficient with the capacity to multi-task. I am also a high-achieving Sales

Associate offering an extensive background in customer service, sales, client relations

and merchandising. Self-directed and self-motivated team player who also works well

independently.

Experience

REGIS Corp., San Antonio Texas April 1,2012- September 16,2013

STYLIST

Convergent Outsourcing June 7,2014- Present

CALL CENTER REPRESENTATIVE

Education

Earl Warren H.S. Graduated-2009

Milan Institute of Cosmetology Graduated-2012

Highlights

- Training with SAP System

- Proficient with Speedpay online system

- Inventory control procedures

- Employee Scheduling

- Cash handling accuracy

- Shop planning and design

- Organized

- Strong communication skills

- Outgoing

- Flexible Schedule

- Personal training and development

- Proficient in MS office

- Proficient in MS Speadsheet

- Superb sales professional

- Hard working

Further details…

Answered customers’ questions and addressed problems and complaints in person and

via phone. Helped customers select products that best fit their personal needs.

Opened and closed store, which included counting cash drawers and making bank

deposits. Offered exceptional customer service to differentiate and promote the company

brand. Maintained knowledge of ongoing market and product trends to effectively answer

customer questions. Balanced the needs of multiple customers simultaneously in fat-

paced retail environment.

Contact this candidate