Customer Service Software Developer

Antony Martinez

+57-312-***-**-** ***********@*******.*** Street 46th # 1a -99, Santa Marta, Magdalena, Colombia

Experience

Safety Installations Technologist, Fenoco S.A, Santa Marta, Magdalena 2013 present

Supporting to end user for the operational software.

Design new IT projects for improvements business goals.

Presenting ideas for system improvements, including cost proposals.

Management databases for the operational systems.

Network Technician, Fenoco S.A, Santa Marta, Magdalena 2011 2013

Worked with technician in the field.

Installing, configuration and resolving issues of network switches.

Management and monitoring to operational network.

Help Desk, Fenoco S.A, Santa Marta, Magdalena 2009 2011

Analyzing user requirements.

Development Software.

Supporting and enhancing existing software.

Testing new programs.

Installing, configuration, upgrade of OS Windows XP/Vista/7.

Supporting to end user.

Help Desk, SOS Empleados, Santa Marta, Magdalena 2008 2009

Supporting to end user.

Provided high level of customer service.

Education

System Engineer, Universidad Nacional Abierta y a Distancia, Santa Marta, Magdalena 2011 2015

(Anticipated)

Software Developer, Servicio Nacional de Aprendizaje SENA, Santa Marta, Magdalena 2006 2009

Additional Skills

ASP.Net, C#.Net, VB.Net, C++, Java HTML & Management IT Projects

JAVASCRIPT Microsoft Project 2010

MS SQL Server: Database Design, Profiler, Extreme, Cisco English (Proficient)

Transact SQL and Stored Procedures Networking Spanish (Native)

Virtual servers: VMware vSphere, VitualPc.

Contact this candidate