Customer Service Medical
Resume:
PRISCILLA L. GEESTON
Detroit, MI 48228
Dear Employer,
My name is Priscilla Geeston and I am interested in the customer service
position that you have posted. I have more than 12 years of experience
in the customer service field. I love learning and mastering new skills
and information and I am always up for a good challenge.
I am proficient with AS 400 program and I have excellent written and
verbal skills. I would be a valued asset to your company.
Thank you for taking the time to review my application and I look
forward to hearing from you.
Sincerely,
Priscilla Geeston
Priscilla L. Geeston
1175 Fielding
Detroit, MI 48228
*********.*******@*****.***
Experience
Costco
Cashier Assistant
Roseville, MI
May 2012-Present
Assist client to ensure accuracy, quality, and completeness to customer
satisfaction
Create a friendly/positive impression at the checkouts
Easily multi-task to assist fellow employees or clients
Perform troubleshooting on a regular basis with many resolutions
Constant communication with management
Debra’s Personal Touch Answering Service
Communications Specialist
Berkley, MI
Jan 2012 – May 2012
Received verbal, written and alpha numeric messages from hospitals,
doctors and their clients
Established and maintained client profiles
Operated multi-line phone system
Provided friendly and efficient service to clients
Answering Service Inc.
Communications Specialist
Southfield, MI
Jan 2011 – Dec 2011
Received verbal, written and alpha numeric messages from clients
(businesses) in multiple states
Established and maintained client profiles
Operated multi-line phone system
Provided friendly and efficient service to clients
Salvation Army
Monitor
Detroit, MI
July 2009 – Dec 2009
Assisted homeless women/children and women of MDOC with life skills
training
Provided assistance with secondary issues i.e. substance, domestic
abuse, obtaining housing and job skill training
Gerber Collision & Glass
Answering Service Operator
Decatur, GA
July 2007 – July 2008
Set- up client appointments
Filed insurance claims for clients
Established and maintained client records
Provided friendly and efficient service to clients and employer
Medical Center Pharmacies
Pharmacy Technician
Detroit, MI
June 2002 – Dec 2005
Received verbal prescriptions from doctors and/or nurses
Established and maintained patient profiles and medication history
Mixed pharmaceutical preparations, according to written prescription
Processed medical insurance claim forms and records
Metro Telecommunications
Communications Specialist
Livonia, MI
June 1996 – April 2002
Assisted cellular clients by providing concierge services
Operated multi-line phone system
Provided friendly and efficient service to clients
Performed troubleshooting for clients on a regular basis with many
resolutions
Ability to multi-task in a fast paced environment
Educational Background
Ecorse High School
Diploma
Skills/Assets
Proficient in AS 400 Programs
Excellent Written and Verbal Communication Skills
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