Customer Service Representative

Monique Cordova 832-***-****

***** ******* **** ** ***************@*******.***

CAREER OBJECTIVE

Motivated team player eager to contribute dynamic customer service, administrative, supervisory, team

building, and organizational skills towards supporting the objectives of an organization that rewards

reliability, dedication, and solid work ethics with opportunities for professional growth.

PROFESSIONAL EXPERIENCE

Book trolls Inc. Houston, Tx Dec.2012-June.2014

Team Leader for FBA Department

• Proactively managed 5+ team members, with accountabili ty for direct shipping to

A mazon warehouses

• Responsible for end of day inventory and production reports

• Streamlined/centralized operational procedures and processes to boost efficiency,

p roductivity, and quality assurance

Grader/Lister

• Scanned book into companies inventory

• Audit/grade/List book to be sold on Amazon and other online book stores

• Pulled, packaged and prepared orders

Remedy Staffing Houston, Tx April.2011-June2012

Drake Pack

• Assembled displays for varies companies

• Prepared and packaged i tems for varies companies

Stroller

• Filled bottles with liquid fertilizer

• Prepared and packages Bottles for oversea shipment

Bath&Body Work Houston,Tx Dec.2007-June 2009

Assistant Manager

• Opening and Closing Store

• Directed up to 13 team members in providing quality customer services

• Ent rusted with managing and balancing cash receipts and deposits

● In charge of changing floor sets monthly

AutoZone Houston,Tx Jan.2006-Feb.2007

Customer Service Representative

• Cashier/Parts counter help

• Received and stocked shipments

Education

Waltrip High School 2005

References

Upon request

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