Medical Assistant High School

Stephanie Arceo

***** ***** **. *******, ** ***50 Phone: 562-***-**** E Mail: *.********@*****.***

Objective

Medical Assistant/Phlebotomist with great ability to multitask in a fast pace environment, seeking an opportunity to utilize my

strength, knowledge and training to grow with your organization.

Experience

Ragga Iskarous, M.D. August 2014 Present

• Front Office: Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical

records, patient processing, verifying insurances, filing charts and paperwork, processing referrals and authorizations.

Back Office: Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing

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venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, chemistry analysis, hematology,

urinalysis, bone density testing.

Other Duties: Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Helped

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implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA

regulations; improved patient care/satisfaction. Reacted calmly and effectively in emergency situations, and added the personal,

caring touch that immediately put patients at ease.

McDonald’s December 2013 February 2014

Crew Member: Receiving payments by cash check, credit cards, debit cards, vouchers, coupons

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Assist customers by providing information and resolving their complaints

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Maintain clean and orderly checkout areas complete other general cleaning duties

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Education

Phlebotomy Training School, Westminster, CA November 2014 December 2014

Phlebotomy Licensing Certificate

Everest College, Industry, CA September 2013 October 2014

Medical Assistant Diploma

Certificate: HIPAA, OSHA, CPR

Recognition: Student Ambassador, Excellent Attendance GPA: 3.7

Sunburst Youth Academy, Los Alamitos, CA January 2013 – June 2013

High School Diploma

Recognition: Student Council, Perfect Attendance, Honor Roll, GPA: 4.0

References Upon Request

Clinical

Skills

Administrative Skills

Medical Terminology Oral and Written Communication

Injection & Venipuncture Telephone Technique

Patient Charting, EMR/EHR Appointment Scheduling

Electrocardiogram (EKG) Basic Billing & Coding

Pap Smear, Urinalysis, Type 40 WPm

CPT, ICD 9 & HCPCS Coding Bookkeeping, Accounting

CMS 1500 and UB 04 Forms Microsoft Office

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