Administrative Assistant Sales

RAQUEL E. CARVAJAL

**** ****** ****** – HOLLYWOOD, FL 33024

954-***-**** – **********@***.***

EXECUTIVE ADMINISTRATIVE ASSISTANT

A dedicated, versatile professional with extensive experience in administrative services in various

corporate environment, including wellness center, rental cars, financial and telecommunications

companies. Works well under pressure and adapts easily to changing situations. Self-motivated,

requires minimal supervision. A team player that gets along well with people at all levels. A hard worker

who thrives on being challenged, and quickly learns new information and software programs.

Computer proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, Medical Tracking

System, Citrix (EMR) and Internet.

• Software: Citrix Xen Application (EMR)

• Excellent Typing Skills of 65 wpm

• Bilingual – English & Spanish

PROFESSIONAL EXPERIENCE

KELLY SERVICES

Onsite: American Express Weston, Florida 2010 - 2014

Executive Administrative Assistant, Wellness Center

• Provided all day to day office functions, employees requests for services, screening and

appointments.

• Created patient charts for appointment.

• Organized and recruited selected participants for Wellness programs such as Cholestech, Annual

physical exam, mammogram, dietitian, and diabetes education program.

• Typed and prepared new forms, brochures, flyers for monthly events.

• Scheduled and prepared all promotional events.

• Ordered all medical and office supplies. Accounts Payable.

• Organized and recruited employees for quarterly blood drive.

• Kept track of all vaccinations. Kept all vaccinations stored properly.

• Prepared, organized and recruited employees for flu shots.

• Handled all Workers’ Comp claims.

• Answered the phone, faxed and scanned documents.

EASTERN FINANCIAL FLORIDA CREDIT UNION, Miramar, Florida 2003 – 2007

SENIOR ADMINISTRATIVE ASSISTANT, Accounting/Finance Department

Provided administrative support to the Investment and Accounting Departments. Processed all incoming

and outgoing wires to appropriate accounts. Made corrections using automated wire transfer system.

Researched wire information as requested. Maintained payments schedule for leased properties.

Prepared annual rent budget for all branches. Verified and processed expense reports to assure

compliance with stated policies. Ordered and maintained office supplies.

• Prepared all aspects of necessary Unclaimed Property returns for Florida and other states.

• Trained Retail Operations employees on the escheatment process for member contact and report

review.

• Recognized for outstanding performance.

RAQUEL E. CARVAJAL

PAGE 2

CONVERGYS, Sunrise, Florida 2001 – 2002

SENIOR ADMINISTRATIVE ASSISTANT, Sales Department

Delivered administrative support to the Vice President of Latin American, three directors and five sales

managers. Scheduled meetings, prepared presentations, handled correspondence, generated reports

and processed travel expense vouchers. Coordinated and hosted activities for visiting customers.

NORTEL NETWORKS, Sunrise, Florida 1997 – 2001

SENIOR ADMINISTRATIVE ASSISTANT, Sales Department

Provided administrative support to the Vice President of New Business, four directors and their groups in

all areas of service internationally. Processed invoices and monitored the department budget. Managed

vouchers. Decision making in day-to-day activities. Supported traveling sales managers. Coordinated

and hosted customer visits. Ordered and maintained office supplies.

• Assisted in regulatory market research and segmentation analysis to provide competitive

positioning.

• Developed extensive Internet search experience especially related to the Latin American telecom

market.

ADDITIONAL EXPERIENCE

ALAMO RENT A CAR, Fort Lauderdale, Florida, Human Resources Department 1989 – 1997

HUMAN RESOURCES ASSISTANT

Coordinated company-wide employee meetings. Typed, designed and coordinated printing of all

handbooks and meeting materials. Made all travel arrangements for department executives. Designed

and typed layout for program brochures. Coordinated all arrangements and details, including travel, for

employees attending company-wide training programs. Assisted in the employee’s benefit package.

EDUCATION

BRONX COMMUNITY COLLEGE, Bronx, New York

DEGREE IN APPLIED SCIENCE

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