Management Manager

Marjorie O’Halloran

** *********** **** ** ****, CA 92679

707-***-**** *******@*****.***

EDUCATION

Masters, Business Administration, Executive program

University of San Francisco, San Francisco, CA

Masters, Human Resource Organization Development

University of San Francisco, San Francisco, CA

Bachelor of Arts, International Studies

Maryknoll College, Quezon City, Philippines

PROFESSIONAL EXPERIENCE

BenQ North America – Costa Mesa, CA 2014 –2015

Director of Human Resources (Corporate)

• As a strategic partner and member of the Leadership team,

provided guidance and coached the leadership and management team on organization and people related issues.

• Accomplished all HR and organization development initiatives,

including but not limited to, organization redesign and restructure, culture and change management, learning and

development, process improvement, performance management, effective employment communication and other HR

program implementations.

• Completed and upgraded performance improvement process

and improved performance review systems.

• Achieved training, learning and development goals thru the

development, design and successful roll-out of employee training, learning and leadership development programs.

• Succeeded in aligning business operations to be compliant with

state, country and federal laws (FMLA, CFRA, FLSA, OSHA, ADA, etc.)

• Coached and counseled management on various organization

and employee-related issues.

• Managed HR Operations for the organization including but not

limited to recruitment, on-boarding, employee relations and performance management.

• Managed HR and Office Ops with a team of two (2) direct reports and one (1) indirect (matrix) report.

CLEAResult (formerly Resource Solutions Group) - Half Moon Bay, CA 2013 –2014

HR Director (Pacific and Midwest Business Units)

HR Business Partner to the leadership team in the Pacific and Midwest business units covering California, Illinois,

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Wisconsin, Indiana and Iowa.

As part of the HR Leadership Team, involved in strategic HR process and policy development for the organization.

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Succeeded in leading all strategic and tactical HR efforts within business units including HR integration and project

implementation, liaise between business unit and corporate.

Assessed employee performance, identify gaps and make recommendations to improve overall business performance.

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Aligned business units to business and HR strategies to achieve overall organization goals.

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Managed all employee relations issues within the business units, including harassment investigations, performance

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improvement and employee counseling.

Oversaw HR operations within the business units, including but not limited to, recruitment, on-boarding, hiring and

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termination, performance management and benefit administration.

Managed HR and Office Ops with a team of two (2) direct reports.

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TechSoupGlobal – San Francisco, CA 2012 - 2013

HR Consultant/Manager (Head office)

Established and managed day-to-day HR Operations in this start-up environment.

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Managed recruitment, on-boarding, hiring and termination, employee relations, performance management system and

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benefit administration.

Rebuild the HR processes and practices to align with reorganization and in compliance with city, state and federal laws.

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Managed performance review process on Successfactors.

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Created a recruitment brand, develop and design a recruiting plan and programs.

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Managed HR Ops with a team of two (2) direct reports.

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Thoughtworks Studios – San Francisco, CA 2010 - 2012

HR Director (Global - US, UK and India)

HR Business Partner for the globally distributed Thoughtworks Studios management team including Engineering,

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Product Development and Global Sales teams.

Achieved successful implementation of HR policies, initiatives and programs such as performance reviews, employee

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assessments, compensation review, leadership development, recruiting, workforce planning and facilitated on-boarding.

Completed global performance assessments and effectively coached and provided guidance to business leaders on

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organizational effectiveness, team-building and other employee-related issues.

Accomplished and facilitated change management process and effectively developed employee communication during

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management reorganization.

Partnered with corporate and regional HR teams on corporate-wide HR programs and implementation.

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Managed HR and Office Ops with a team of two (2) direct reports.

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Ensured compliance with federal, state or country HR laws and regulations.

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Patelco Credit Union– San Francisco, CA 2004 - 2010

HR & Training Manager (Corporate)

Succeeded in building a customer-centric HR and Training department and infrastructure, programs and processes

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aligned with the business and people strategy and served as the HR Business Partner to all management levels.

Accomplished various company-wide HR and Training programs including a new on-boarding and sales training

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program.

Improved, organized and directed the activities of the HR and Training department including recruitment, benefits

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administration, building safety and ergonomics, payroll and compensation, organization development and training, risk

management and affirmative action.

Successfully managed and facilitated HR and change management processes through two (2) acquisitions, Benefits and

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HRIS implementations and culture and business strategy changes.

Partnered with business segment leaders and subject matter experts to develop and deliver effective solutions as aligned

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with overall business initiatives or goals.

Responsible for the overall administration, coordination and evaluation of HR and Training functions.

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Managed a HR Ops with a team of six (6) direct reports.

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Coached Managers on employee relations, team building and process improvement concerns.

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Proactively managed, implemented and delivered HR & Training programs effectively.

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Radioshack Corporation- San Ramon, CA 2001 - 2004

Regional People Development Manager (NorCal/Western Nevada)

Served as the HR Business Partner to all management levels within the region.

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Managed recruiting, training and employee relations for all RadioShack stores in Northern California.

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Coached leadership team and senior managers on employee relations and performance improvement issues.

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Developed, designed and executed a more effective on-boarding process and facilitated all training program.

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Involved in Special Projects, i.e. Company reorganization, as assigned by the Chief People Officer.

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Partnered with corporate HR functions and internal resources to deliver corporate-wide HR and sales initiatives.

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Annams Systems- San Ramon, CA 2000 - 2001

Human Resource Manager (Corporate)

Built HR infrastructure aligned to the business and people strategy in this start-up environment.

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Responsible for full-cycle global recruiting for the development, sales and operations team.

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Partnered with Executive Management and acted as an HR and Organization Development advisor.

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Managed day-to-day HR ops including benefits administration and distribution of pre-IPO stock, all employee relations,

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severance related-issues; internal communications and other HR related concerns.

Developed organizational charts and job descriptions for the Government Services Agreement (GSA) application.

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FedEx-Foster City, CA 1997 - 2000

Team Lead/Senior Recruitment Specialist (Bay Metro District)

Lead a team of six (6), three (3) Recruiters and (3) Personnel Assistants, for the SF Bay Area Recruitment Team.

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Responsible for high-volume, full-cycle recruiting and all recruitment activities in ground and air operations; sales and

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management. Hired an average of 30 new hires per month for our delivery and air operations group.

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