Customer Service Representative
Resume:
MARYLOU ALVIAR
L A PORTE, T EXAS 77571
I LOVEJUNBUG 8713@GMAIL .COM
OBJECTIVE: TO BE ABLE TO ASSIST CUSTOMERS, HELP MY FELLOW EMPLOYEES, AND MAKE SURE THAT THE
COMPANY I WORK FOR IS HELPED WITH HAVING AN EMPLOYEE LIKE ME THAT WILL DO ANYTHING TO MAKE
SURE MY JOB IS DONE TO THE BEST OF MY ABILITY SO THAT WE CAN ALL SUCCEED.
EXPERIENCE:
T URNER I NDUSTRIES GROUP- F LAGGER/ F IRE WATCH
OCTOBER 8TH 2014- M ARCH 17TH 2015
● H IRED I N AS A F LAGGER .
● JLG.
WORKED AS A SPOTTER W HEN W E W ERE USING A
● WORKED AS A F IRE WATCH W HEN W E H AD TO W ELD A NYTH ING .
● WORKED AS A H OLE WATCH, M AKING SURE T HAT M ON ITOR WAS SET UP AND WORKING, M AKE SURE LOG I N
A ND O UT SHEET WAS UP TO DATE, AND COM MUN ICATED W IT H E NTRANTS TO M AKE SURE T HEY W ERE
OKAY.
● WORKED AS A H ELPER BOLTING UP E QUIPMENT, SETTING E QUIPMENT, CUTTING USING PORT A BAND .
● H ELPED E XPED ITE A F EW P IECES O F E QUIPMENT .
● WORKED I N T HE TOOL ROOM AS BACK UP TO I SSUE TOOLS TO E MPLOYEES.
D AIRY QUEEN -
JULY 7TH 2004-AUGUST 1ST 2014 M ANAGER
AUGUST 1994-F EBRUARY 2002 M ANAGER
JULY 1989- JULY 1992 CASHIER
● MANAGED THE STORE FROM OPENING TO CLOSING
LABOR, FOOD COST, INVENTORY
●
PAYROLL, TIME KEEPER
●
TAXES, W2’S, I-9’S,
● UNEMPLOYMENT PAPERWORK
● DELIVERIES
● SCHEDULING
● PURCHASING
● ANY EMPLOYEE PROBLEMS
● TRAINING EMPLOYEES
● HIRING AND TERMINATING EMPLOYEES
CASH HANDLING, DEPOSITS
●
I HAVE 20 I JUST WANT SOMETHING NEW. I
● WORKED FOR THIS COMPANY FOR YEARS TOTAL AND
AM TIRED OF FAST FOOD.
GENERAL MOTORS ACCEPTANCE CORPORATION (GMAC) - CUSTOMER SERVICE REPRESENTATIVE
FEBRUARY 2002- JUNE 2004
● WORKED IN AN INCOMING CALL CENTER
● HELPED CUSTOMERS ON MAKING CAR PAYMENTS
HANDLING ISSUES WITH VEHICLE TITLES, PAYOFFS, EXTENSIONS ON PAYMENTS, ETC.
●
I ENJOYED
● WORKING FOR THEM HOWEVER THE CALL CENTER CLOSED DOWN AND MOVED TO
DALLAS.
50 OFF STORES
AUGUST 1993- JULY 1994
CASHIER AND WORKED WITH RETAIL CLOTHING.
●
● HELPED WITH INVENTORY
EDUCATION:
2015 JANUARY- SAN JACINTO COLLEGE
MARCH
I’M
CORE CURRICULUM CLASSES BECAUSE CONTINUING EDUCATION
1993 INTERNATIONAL TRAVEL TOURISM ACADEMY
AND
I LEARNED ALL PARTS OF HOW TO WORK IN THE AIRLINE BUSINESS, TRAVEL AGENCIES, AND HOTELS.
1989-1992 LA PORTE HIGH SCHOOL
SKILLS:
10KEY BY TOUCH
TYPE 70 WPM
GREAT LISTENER
PUNCTUAL
GREAT AT WORKING ALONE OR IN LARGE GROUPS
RESPONSIBLE
BILINGUAL
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