Customer Service Management

MARCIO OLIVEIRA

**** ********** *** **** ****, Charlotte NC 28204

Cell: 404-***-**** - ***.**********@*****.***

Professional Summary

I consider myself a well-rounded professional with 15+ in directional vertical drilling operations. Areas of expertise:

quality control, project management and supervision of sub contractors. Results-focused management successful in

contract negotiations. Strong people management skills. Remains calm and poised in high-pressure situations.

Excellent communication skills. Proficient in four languages: Portuguese Spanish English Italian CORE

QUALIFICATIONS Vertical drilling Road boring River crossings Meeting Local, State and Federal Regulations in

Safety and Environmental

Experience

Owner

September 2000 to Current

MARCIO OLIVERA CONSTRUCTION - Atlanta, GA

Prime Contractor with Telecommunication Companies:Spectrum Communication Stockbridge Ga. Knology

Communication Montegomery AL. Knology Communication Knoxville Tn.Gadd Communication Chattanooga Tn

SPECTRUM COMMUNICATION Stockbridge Ga.

January 1999 to January 2000

Stockbride, GA - Rio De Janeiro

CDC Rio De Janeiro, Brasil

Researcher

March 1987 to March 1998

Responsible for Disease Control and supervision of researchers to control indices of Tropical Disease as such as

Malaria, Yellow Fever, and also West Nile Vectors.

Education

BUSINESS MANAGMENT, 2012

Stratford Institute

BUSINESS MANAGMENT: BUSINESS MANAGMENT 2012 Stratford Institute, Vermont, Vt, USA

ASSOCIATE OF SCIENCE : BIOLOGY, 1996

University Maria Tereza - Rio De Janeiro, BR

ASSOCIATE OF SCIENCE: BIOLOGY 1996 University Maria Tereza, Niteroi, Rio De Janeiro, Brasil

Professional Affiliations

Georgia Power Advanced Solar Initiative.

Duke Energy Executive To Address The Deutsche Bank 2007 Energy and Utilities Conference. Dominion Resources

Services,INC.Deutsche Bank 2008 Energy & Utilities Conference.

Military Experience

Army

Brasil Army Special Forces, Rio De Janeiro, RJ, Brasil

Skills

Telecommunication Boring/ Drilling Contract Negotiations, Excellent Communication Skill, Operations Management,

Project Management, Quality Control,Supervising numbers of sub contracts in many States in USA.Creative Problems

Solving Detail Oriented with Customer Satisfaction and Great Customer Service for high demand Customers.

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