Customer Service Project Manager
Resume:
Princess Nahjid Hays
********@*****.***
Grand Prairie, TX 75050
• University graduate with B.S. in Mathematics and experience as project manager, team
supervisor and gps analyst intern.
• Proven success in managing project scopes, scheduling and delivering, and organizing.
• Respected leader of creative teams. Conceptualize and orchestrate project managing
campaigns that effectively build brand imaging.
• Use technical and analytical aptitudes combined with problem-solving strengths to lead
projects to high-quality and on-time completion.
• Proficient in MS Project, MS Excel, and Oracle
WORK EXPERIENCE
Customer Service Representative
June 2013 – February 2015
Teleperformance Communications, Inc. Irving, Texas
Expert in the technical, conceptual and content development of sales-driving collateral. Proven ability to drive record-
high marketing campaign response rates and execute successful product launches. Excelled in role requiring the ability
to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front-desk within a high-volume environment. Handled inbound and
outbound calls.
Operations Manager
June 2013 - June 2014
Veterans R Moving Us Dallas, Texas
Management/Clerical/Administrative
Respected leader of creative teams, multimedia division and corporate communications department. Conceptualize and
orchestrate marketing campaigns that effectively reinforce and build brand images. HR representative/ filed paper
work/ scheduled appointments,/responded to calls and emails/ administered compensation/ organized new hire.
Teacher Assistant
August 2008 - May 2013
Langston University Langston, Oklahoma
Education
Support students to develop and meet academic goals in the field of mathematics. Help prepare for daily assignments
and test. Apply new strategies, theories, and practices to help with problem solving.
EDUCATION
Bachelor's Degree, Mathematics, May 2013
Langston University Langston, Oklahoma
REFERENCES
Verna Owens
Owner/President, Veterans R Moving Us
Professional
Betsy Showalter
Associate Professor, Langston University
Professional
Contact this candidate