Ruth Meiky Chong
Email: ***************@*****.*** Cell: 1-506-***-****
PROFESSIONAL SUMMARY
During these past 18 years, I have been dedicating my career in Supply Chain Management and Process
Improvement. I have put myself in develop and implement front to back end of Supply Chain Management
including Strategic Planning, Budget Planning, S&OP, Master Scheduling, Detail Scheduling
(Purchasing/Procurement), Demand Management, Distribution Planning, Order Management
Business Analyst, New Business Development and Continuous Process Improvement (CPI)
Manage Category A portfolio, increase CSL, reduce forecast error to achieve minimum bias and variability,
manage inventories by implement ABC category, reinforce S&OP process to balance supply and demand,
implement KANBAN, Value Stream Mapping (VSM) and Six Sigma in the process improvement to
reduce waste and improve the efficiency. Pursuing Supply Chain Professional Certification (CPIM) to
achieve advance knowledge in Supply Chain Management in order to develop, share and implement for
career enrichment and growth
WORK HISTORY
Meidan Enterprise Inc. Moncton, NB - Canada
Consulting: IT Supply Chain 2010-Current Manager Supply Chain/Operation
Strategic Planning/ S&OP/Operation Planning/Business Development/Process Improvement
• IT consulting for system design in Supply Chain implementation or process improvement
• Successful establish Business Process, Design Operation Procedure including Business reporting,
Strategic Planning, Budgeting, Key Performance Measurement and Vendor Management
• Reinforce S&OP implementation to get update the current project and future project versus resources
availability. Update the current market situation and resolve the foresee constraints
• Manage daily operation (incl. training, recruiting) and budget expenses ( CAPEX approval and review
variance)
• Achieve 98% CSL for project accomplished
Spin Master Inc. Toronto,ON - Canada
FMCG/Manufacturing/Sales and Ops 2006-2010 Global Operation
Operation/S&OP/Demand &Supply/Process Improvement/Product Mix Management/PLC
• Establish and maintain well communication and relationship with upstream and downstream Supply
Chain to ensure all parties are aware and being updated with the business planning and current market
situation
Ruth Meiky Chong
Email: ***************@*****.*** Cell: 1-506-***-****
• S&OP implementation; review forecast, demand and supply. Resolve the variance and review the
strategy to meet company goal
• Manage Product Life Cycle, capacity, distribution and vendor management
• Process improvement: VSM to improve customer delivery performance ( 98% CSL achieved and 98%
OTD)
Tyco Safety Products(S)Pte Ltd Singapore- Singapore
Manufacturing/Sales&Ops 2003-2006 Global Ops and APAC Sales Analyst
Business Planning/S&OP/Supply&Demand/Operation/Process Improvement
• Establish Supply Chain team, formulate and design Business process and reporting system
• Manage supply and demand throughout North America and Asia Pacific
• Participate in Strategic Business Planning to acknowledge Business Long Term Plan, Vision and
investment
• Review the Business Plan with resource availability and resolve the constraint and making
proposal. Maintain a good communication with internal and external customers ensure every party
aware of the market situation and business plan.
• Disaggregate Business Plan to be implemented into Sales Plan, Sales Target and Sales Budget
• Establish and reinforce S&OP implementation to improve supply / demand and customer service
• Manage annual Sales meeting and Annual Distribution Appreciation meeting
• Review monthly Sales target, Expenses and commission payout
• Process Improvement: Deploy Six Sigma for process improvement in inventory level (reduced
32% idle inventory) and reduce forecast error ( achieved 80% forecast accuracy)
• Relocation to base in Canada in 2005
Rohm and Haas (S) Pte Ltd Singapore - Singapore
Manufacturing/Sales&Ops 2002-2003 Supply Chain Analyst
(Contractor)
Ruth Meiky Chong
Email: ***************@*****.*** Cell: 1-506-***-****
SAP/S&OP/Operation /Supply&Demand/Order Management/Project Management
• Establish Supply Chain team, formulate and design Business process and reporting
system
• Develop and reinforce S&OP implementation, disaggregate demand to end unit and
balance demand with supply
• Successful launch/ implement SAP project, establish Standard and Operation Procedure
• Process Improvement : VSM to reduce forecast error, manage better lead time and
reduction of inventory
Procter & Gamble(S)Pte Ltd Singapore -Singapore
FMCG/Sales&Ops 2000-2002 CSL and Financial (Contractor)
SAP &Operation Transition Projects/Supply&Demand/Order Management/Process
Improvement/Product Life Cycle
• Successful launch and implement SAP, establish Standard and Operation Procedure
• Successful transition operation site from Indonesia to Singapore
• CRM and Demand Management
• Review Demand and Supply, stock allocation, product mix management and Product Life Cycle
• Well maintained relationship with major distributor and customer ; review their performance in
service and financial
• Review the shipment document, compare and follow up with customer for the payment (Account
Receivable)
• Process Improvement : VSM to improve 98% OTD to customer and improve fill rate
Mattel Indonesia Jakarta - Indonesia
Manufacturing 1997-2000 Material Planner/Buyer
NPI/Process Improvement/Supply&Demand/Operation/Project Management
Ruth Meiky Chong
Email: ***************@*****.*** Cell: 1-506-***-****
• Manage Supply availability to support demand from Production Planner; rise up the constraint and
provide optional of resolution
• Manage relationship with supplier, manage performance review and recognition and seek for area
improvement
• Manage WIP and Raw material inventory; weekly review with shop flow inventory controller;
cycle count and ensure system is updated
• Review issues with Production team to foresee any bottleneck and seek for resolution
• Manage purchasing cycle; sourcing vendor, quotation, update master data, BOM, PR, PO, follow-
up shipment and making sure the items are good for production
• Manage New Product launch. Work on the production process, material support, quality issue and
PP launch
• Process improvement: Kanban implementation in regular line to reduce WIP inventory
• Successful establish project control procedure by develop Standard and Operation Procedure to
meet ISO 9000 requirement
• Ad hoc project management : Lead corporate initiative such as Corporate Anniversary Dolls
project, Barbie with the theme of Indonesia 27th provinces traditional costumes
EDUCATION
• APICS – CPIM ( Re take ; approximately it will accomplish in May 2015)
• Tarumangara University – Bachelor Degree Production and Operation Management
SKILL
MPR/ERP/BOM/Item Master SAP (APO-DP/SD/MM/FI) Logility/BAAN/AS 400
SixSigma/Lean/Kanban/CPI Planning/Budget/Strategic Product Life Cycle /Matrix
/Forecasting/Project Mix management
Management
Supply/Demand, S&OP Vendor management/SRM Inventory Management
RECOGNITION
• Award and Achievement President Award 2005 - Spin Master Ltd
• Regional Sales Recognition 2006 – Tyco Safety Products
• Inventory Management Award 1998– Mattel Indonesia
Ruth Meiky Chong
Email: ***************@*****.*** Cell: 1-506-***-****
PROFESSIONAL MEMBERSHIP
APICS – Association for Supply Chain and Operation Management
PERSONAL GOAL
• Attain CSCP & PMP by end of 2015
• Career : Global Supply Chain role