Customer Service Representative

**** *. ******* **. . ********, WI *****

Phone 920-***-**** . E-mail ********@*****.***

Jennifer Schommer

OBJECTIVE

A Customer Service Representative position utilizing excellent

communication and computer skills.

PROFESSIONAL SKILLS

Strong communication skills

Cooperative and helpful demeanor

Able to work effectively independently or in a team environment

Quality-oriented and willing to go the extra mile

work experience

Customer Service Representative

July 2014 - November 2014

Aerotek Staffing, Appleton WI

Provided excellent customer service for clinics, hospitals,

and patients who needed copies of medical records. As a

customer service representative I acquired client's

information and sent records via e-mail, fax, or direct

mail per client's request.

Customer Service Representative

August 2013 - November 2013

Alta Resources, Neenah WI

Provide excellent customer service for new enrollment

customers applying for Blue Cross/Blue Shield insurance. As

a customer service representative I acquire customer's

information and direct calls to sales as required.

Sales Associate

December 2011 - March 2013

West Business Services, Appleton WI

Consulted for American Express cards with small to

mid-sized companies on their business needs, probed to

uncover new opportunities, and presented solutions to

further customer's business goals. Acquired new business

accounts, nurtured relationships, and developed customer

loyalty via inbound sales calls.

Mechanical Assembler

March 2011 - July 2011

Kelly Services, Appleton WI

As an employee of Kelly Services I was assigned to Plexus

Corporation as a Mechanical Assembler. Job duties

included: Assembly and production of Coke machines, read

bill of materials and other documentation to board

assemblies, transported racks of circuit boards and other

parts to and from departments to ensure an efficient

production process, assembled parts using power tools,

completed physical inventories.

Skills

Corel Draw, E-Mail, Microsoft Excel, Microsoft

Word, Microsoft Outlook Windows

References

Amanda Schabo 920-***-****

Kari Ebert 920-***-****

Amy Leitzke 920-***-****

Kristina Marquardt 920-***-****

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