I am an undergraduate Accountancy Student

Alma Mae Pedregosa Cruz

Call Center resume

PERSONAL SKILLS

I can easily to adapt myself to new surroundings and to make suitable change so as to fit new

conditions. I am watchful, wide awake and ready to act. I am able to express myself clearly. I

am a businesslike person. I am conscientious and have a good moral understanding of right

and wrong. I am cooperative and can work well with others. I am determined. I am an

energetic person, an active, full of life, and vigorous worker. I am hardworking and a people-

oriented person who enjoys working with people. I am responsible. Lastly, I am capable of

rational conduct and trustworthy.

CAREER OBJECTIVE

I am a committed and well-motivated young person who aspires to hold a position where I will

be able to interact with customers on a daily basis. Highly articulate & having a clear friendly

voice, I am more than able to offer concise & polite assistance in a phone conversation. In

line with this, I am currently looking for an exciting opportunity in a customer focused

environment, where I will be able to deliver a high quality service & support his employer’s

vision.

ACADEMIC QUALIFICATIONS

I have finished my secondary education at Saint Paul University Surigao as batch

Salutatorian on SY 2010-2011. I have finished eight (4) semesters in Xavier University taking

Bachelor of Science in Accountancy (BSA) and also four (4) semesters in Ateneo de Davao

University taking Bachelor of Science in Accounting Technology (BSAcT). I have passed all

English subjects including Information Technology (IT). Currently, I am an upcoming fourth

year student.

KEY COMPETENCIES

Excellent verbal and written communication skills.

Ability to work with minimum supervision in a busy environment.

Able to do repetitive tasks over long periods of time.

Working knowledge of MS Office software and spreadsheets.

PERSONAL DETAILS

Address: Bed and Books Dormitory, Lee Bldg., Juan Luna St, Davao City, Philippines

Contact number: 091********

Email Address: ***************@*****.***