Manager Project

OTAVIO PETTERSSON, PMP, ITIL, MCSE

Atlanta-GA, USA (Home 1-770-***-****)

Rio de Janeiro-RJ, Brazil (Mobile 55-21-981**-****)

******.**********@*****.*** http://linkedin.com/in/otaviopettersson

Objective

To secure a full-time position in IT Project Management or Delivery Project Manager.

Career Profile

Certified Project Management Professional (PMP) with over 15 years in IT and Telecommunications industries. Results focused, customer service

oriented, well-organized individual with proven results in IT project management, team leadership and client support. Strong mentoring skills, capable

of leading and motivating individuals to maximize productivity while fostering cohesive teams in a virtual environment.

Entire career laboring in the most prestigious and renowned IT consulting firms in South America, partners of leading vendors such as Cisco,

Microsoft, CA Technologies, Riverbed, Palo Alto Networks, VMWare, NetApp, RadWare, among others.

Last 10 years managing projects in the following areas: Network Infrastructure & Security, Unified Communications & Collaboration, Wan

Optimization, and some others.

Managed teams of up to 15 engineers or specialists on small to medium projects and up to $4M budget.

Relies on extensive legacy technical background to quick assimilate new technologies and solutions within project scope.

Skills

Leadership, result oriented, development and management of cross-functional teams, motivation, influence, emotional intelligence, holistic

view, organizational effectiveness, negotiation techniques, communication, stakeholder management, risk management, performan ce

measurement, decision making, root cause problem solving.

Methods and tools: PMBOK, ITIL, MS-Project, MS-Office, WBS Chart.

Technical background: Unified Communications, UCS and Blades, Routing and Switching, Firewall, Wireless, E-mail and Web Security,

WAN Optimization, Microsoft Windows Servers, Microsoft Windows Desktops, Microsoft Active Directory, Microsoft Exchange Servers,

Remote Management & Monitoring, VMware, CA Technologies, Citrix.

Certifications

PMI PMP (Project Management Professional) 2014 PMP ID# 1774271

EXIN ITIL® Foundation (IT Infrastructure Library - Certificate in IT Service Management) 2012 EXIN ID# EXN4441803

Microsoft MCTS (Microsoft Certified Technology Specialist) on Microsoft Project 2013 2015 MCP ID# 1602334

Riverbed RCSP-W (Riverbed Certified Solutions Professional – WAN Optimization) 2013 Riverbed ID# RVBD0001806

Cisco CUSS (Cisco Unity Support Specialist) 2009 Cisco ID# CSCO11116674

IronPort CIE (Certified IronPort Engineer) 2008 Cisco ID# CSCO11116674

Microsoft MCSE (Microsoft Certified Systems Engineer) on Windows Servers NT4.0/2003/2008/201*-****-**** MCP ID# 1602334

Microsoft MCSE: Messaging on Exchange Servers 2003/2010/201*-****-**** MCP ID# 1602334

Education

Business Administration – Veiga de Almeida University Rio de Janeiro, Brazil

Information Technology Management – Gama Filho University Rio de Janeiro, Brazil

Languages

Bilingual – English (fluent) and Brazilian Portuguese (native).

Experience

IT ALLIANCE (December/13 – present)

IT Project Manager

Manager in a “User Provisioning & Identity Manager” project at ONS Company (Brazilian National Operator of Electrical System) – CA

Technologies Identity Manager solution, 5k corporate users.

Manager in a “Network Monitoring & Performance” project at Rio De Janeiro Police Department – CA Technologies solutions (OneClick,

Spectrum, eHealth, ADA, APM, Database Performance Management, NetQoS, Report Analyzer).

TEN SISTEMAS E REDES (September/06 – present)

IT Project Manager Senior IT Systems Engineer

Manager in high technical complex projects based on Cisco, IronPort, Riverbed, Palo Alto, Allot, Radware, CA Technologies, Microsoft,

Nice, VMWare, Barco, NetApp and RSA solutions.

Management of “Network & Infrastructure” projects – design of TCP/IP networks, wireless networks, switching and routing.

Management of “VoIP” projects – Cisco Unified Communications (CallManager and Unity) and Cisco ContaxCenter solutions.

Management of “Network Security” projects – Cisco and Palo Alto Firewalls, IronPort Antispam, IronPort Web Filtering, Cisco MARS,

Cisco IPS/IDS.

Management of “Performance & Monitoring” projects – Riverbed Steelhead, Cisco WAAS, CA Technologies (OneClick, Spectrum,

eHealth, ADA, APM, Database Performance Management, NetQoS, Report Analyzer).

Management of “Datacenter and Desktop virtualizations” projects – VMWare platforms with Cisco UCS and Blades.

Management of “Active Directory and MS Exchange” projects – Microsoft Windows and Exchange migrations and environments

consolidations.

B2Br – TBA Group (for TIM BRASIL Telecom) (November/05 – May/06)

IT Project Coordinator Senior IT Systems Engineer

Hired by Microsoft Consulting (Brazil) to coordinate an Exchange and Active Directory Planning and Migration project for TIM BRASIL

TELECOM.

Merge several different Windows 2000 Active Directory Domains (300+ servers and over 30K users) to a single Domain

Planning and migration of Windows 2000 Active Directory to Windows 2003.

Planning and migration of Exchange 2000 Servers to Exchange 2003.

STEFANINI (for Angola Government) (April/05 – May/05)

Team Leader IT Support Specialist

Team Leader at an International project carried out in Africa – Luanda, Angola.

Implementation of IBM Tivoli for BNA (National Bank of Angola). Responsible for installation and verification of all endpoint agents (about

1K agents), patching the Framework, Remote Control, Inventory and Software Distribution modules (IBM Tivoli Configuration Manager).

ST3TAILOR (October/04 – April/05)

Team Leader IT Support Specialist

Team Leader of IBM Tivoli project for FURNAS CENTRAIS ELETRICAS S.A. (Power Plant Company in Brazil).

Responsible for Managed Nodes, Managed Node Gateways and Endpoint Agents (over 5K endpoints) installation.

Patching Framework, Remote Control, Inventory and Software Distribution modules (Configuration Manager).

LAN DESIGNERS (January/01 – July/04)

IT Support Consultant

Tier3 support for Microsoft Windows 2000 and 2003 Active Directory environments.

Tier3 support for Microsoft Exchange 5.5, 2000 and 2003 environments.

Tier3 support for Citrix Metaframe environments.

Participation on several Microsoft Windows NT 4.0 to Windows 2000 Active Directory migration projects.

Participation on several Microsoft Exchange 5.5 to Notes 5.x, Exchange 5.5 to 2000 and 2003 migration projects.

Participation on Citrix Metaframe projects.

Implementation of two Microsoft Clusters projects, one for Oracle servers and the other for IBM Websphere servers.

CYBERLYNXX (February/00 – January/01)

IT Support Analyst

Tier3 support for Windows NT 4.0, Windows 2000 and Lotus Notes 5 environments.

Migration projects of Microsoft Windows NT 4.0 to Windows 2000 servers.

Migration projects of Novell Netware 3.11 to Microsoft Windows NT 4.0.

Deployment of CANDLE Command Center project (currently incorporated into the IBM Tivoli) on Windows NT 4.0, Windows 2000, AIX,

Solaris, Irix, Oracle and Notes servers, and also on more than 4K workstations at PETROBRÁS (the largest Oil company in Brazil).

SOLRIO TELECOMUNICACOES (April/99 – February/00)

IT Trainee

System Administration of Windows NT 3.51/4.0 and Novell Netware 3.11/4.11 environment.

System Administration of Microsoft Exchange 5.5 mailboxes.

Migration project of Windows NT 3.51 servers to NT 4.0.

Migration project of Novell Netware 3.11 to 3.12 and 4.0.

Working Status

Pending family based immigration visa (greencard). Will require immediate work related H1B visa sponsorship.

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