Customer Service Home Health

Debbie St Denis

**** *********( Windsor, Ontario

**********@*****.*** ( 519-***-****

Summary of Qualifications

* Highly focused and result-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages

* Skilled with Microsoft Office System, Microsoft Windows operating

system, and Mac operating system; type 50 wpm with complete accuracy

* Owns a vehicle and has a valid driver's license

* Extraordinary customer service and organizational skills

Professional Experience

Motion Specialties - Windsor, Ontario January 2009 to Present

Rental Coordinator/Supervisor

Complete a variety of tasks including answering phones, assessing

customers for the right medical equipment, providing information of

products in store, search for and order inventory, use computer system to

complete transactions, track rental equipment, write up orders for

equipment in system, Schedule deliveries and service calls, process

paperwork, and provide support for customers as Therapist's and Insurance

companies. Keep in daily contact with major accounts and ensure their

satisfaction.

Shoppers Home Health Care - Windsor, Ontario January 2001 to January 2009

Rental Coordinator/CSR

Fulfilled a variety of tasks including answering phones, assisting

clients with home heath care products, achieved a certificate in

compression garments, measured and fit clients for products and

equipment, schedule deliveries and service calls, process paperwork, and

provide support for customers as Therapist's and other staff. Set up

displays and maintained ordering for stock. Balanced cash and closed the

store at end of day.

Volunteer Experience

Windsor, Ontario

I volunteer frequently with the elderly on my days off. I help with

housekeeping duties, yard work and meals.

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