TONYA D. PETTIS
**** ****** *****, ** **********, DC 20032 202-***-****; 202-***-****
***********@*****.***
EDUCATION
Health Information Technology & Records Management, The Catholic University of America,
(5/2016)
Applied Career Training Center – Administrative Office Specialist Certificate (1995)
TECHNICAL SKILLS
High-level proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Access),
Facsimile machines, WordPerfect, e-Mail, Radiologic Records Management System (RMS),
Cerner and multi-key telephone consoles.
PROFESSIONAL EXPERIENCE
George Washington Medical Center, Washington, DC 1999-Present
Secretary/Film Room Librarian
• Work requires contact
with clients from various departments, staff/management and external sources throughout
the greater Washington metropolitan area.
• Gathering, evaluating
and exchanging information necessary in performing the day-to-day administrative and
technical functions required to meet the goals and objectives of the organization.
• Maintain all records and
files in an orderly manner that is easily retrievable and time driven.
• Participate in operating
equipment as required to process films by automatic processing while properly identifying
films with client identification and appropriate markers in order to obtain quality diagnostic
films and images.
• Perform a variety of
technical duties requiring sound independent judgment while assuming responsibility for
those areas designated under my purview.
• Ensure compliance with
relevant regulations, guidelines and standards of records, films and other reports along
with providing supervision and direction to subordinate staff.
• Control the flow of work
within the department in addition to carrying out regular assignments in accordance with
established policies and procedures. Serve as point-of-contact for all office and
administrative concerns.
TONYA D. PETTIS
MVM Security Services, Mclean, Virginia 1997-1999
File System Manager/Official Security Detail
• Maintained filing system
for over 300 student field security reports and developed
monthly and annual statistical information used to enhance security programs.
• Tested the operational
readiness of the school security medal detector, ID badging and alarm systems.
• Maintained a working
knowledge of all security orders, written and oral, pertaining to the assigned duties as well
as an in-depth knowledge of applicable federal laws, rules and regulations.
• Responded to protective
alarm signals or other unusual or suspicious activity.
• Provided security
protection for DCPS, classified material and personnel within assigned area of
responsibility to prevent unauthorized access, conversion, theft, or intentional destruction.
• Charged with being alert
for potential security, property or safety concerns and initiated the appropriate action.
PROFESSIONAL SUMMARY
As A Highly Skilled Organizer, I possess extensive experience in providing office, administrative
and technical support to ensure services are delivered in an effective and efficient manner. I
coordinate and direct office services and address any problems or unfinished work that might exist
within the organizational unit. I have an established track record as a self-starter with the ability to
multi-task while cultivating and maintaining effective and harmonious working relationships with
staff and management. I work effectively as part of a team exercising a high-degree of diplomacy
tact and cultural sensitivity. My ability to work well under pressure with minimal supervision,
proven flexibility and willingness to handle a variety of tasks as well as accommodating changing
needs of the organization have been continuously applauded by management and staff and will
be an asset to your organization
REFERENCES AVAILABLE UPON REQUEST