Security Guard Supervisor

OWEN W. FRANCIS

*** **** **** ****** #**, Bridgeport, CT 06608 ( Home 203-***-**** (

Cellular: 203-***-**** ***********@*****.***

SECURITY SUPERVISOR

Over 10 years' experience in the security industry for leading nonprofit

organizations, Healthcare and Community organizations. Highly competitive,

passionate, persuasive and articulate, able to multitask and achieve

results. Experienced in DHS CARES database system for maintaining client

intake and daily activities.

CORE COMPETENCIES

( Team Liaison ( Computer Proficient ( Team

Leadership

( Strong verbal communication ( Quick Learner ( Database

Management

( Conflict Resolution ( Extremely Organized ( Customer

Service Skills

PROFESSIONAL EXPERIENCE

Homes for the Homeless, Bronx, NY 2006 -

Present

Security Supervisor/Fire Safety Coordinator

. Complete intake packages for new clients; conduct room inspections;

secure the premises as well as operate CCTV monitor and maintaining

visitors' log.

. Incident reporting; switchboard answering, conduct building

rounds/Fire Drills and respond to emergencies.

. Maintain fire extinguishers, sprinklers, cameras, as well as monitor

vehicles entering and

exiting the premises.

. Utilize and update DHS Cares System database which includes, but is

not limited to, updating attendance rosters and family bed management

as well as supervision of 2 to 4 employees.

Community Action for Human Services, Bronx, NY

1999 - 2007

Front Desk Security

. telephone answering Conduct building surveillance; which include, but

is not limited to, the observation of security cameras/CCTV monitors;

. Incident reporting and/or reporting of any information regarding odd

or unusual occurrences in facility log book; closely monitor client

activity.

Internal Intelligence, Bronx, NY

2002 - 2003

Security Guard/Sergeant

. Conduct building surveillance for housing complex resident

. Incident reporting and daily log maintaining

. Maintained and supervised a personnel staff of 13 employees

CERTIFICATES

New York State 8 & 16 hour Security Training

CT State Security Guard Certification Identification Card

. Registered New York State Security Guard with the Dept. Of State

Licensing

. CPR Training Certificate and Fire Safety Coordinator (FSC)

. First Aid Certificate

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