Customer Service Sales

406-***-****•*******@*******.***

Laura Noland

Laura Noland

**** ********** ******, ******, ** 59601

406-***-**** *******@*******.***

Professional Summary

My professional goal is to gain full time, permanent employment in a position with opportunity for advancement.

Experience

Pier 1 Imports 08/2011-current

Sales Associate

Greeted customers

Educated customers on new products, promotions, and rewards card

Itemized and totaled purchases using electronic cash register

Collected payment and made change for cash transactions

Re-stocked merchandise on sales floor

Assembled various furniture and household items

Produced paperwork for pre-sold and reserved items

General cleaning, sweeping, and mopping of register area and sales floor

MT Dept. of Justice DCI

06/2009-10/2009

Admin./Financial Analyst Assistant

Prepared spreadsheets using information from bank records

Analyzed information to find trends in data

Utilized Microsoft Outlook for Email communication

Produced copies of legal and financial documents

Produced case files to be presented to lawyers

Organized data in chronological order

Utilized Microsoft Word to produce data files

Filed records alphabetically for sexual and violent offender registry

MT Dept. of Labor & Industry ERD

07/2007-03/2008

406-***-****•*******@*******.***

Laura Noland

Administrative Assistant

Produced copies of Work Comp settlements

Filed closed Work Comp settlements in chronological order

Distributed incoming mail

Utilized Microsoft Outlook for Email communication

Typed Work Comp compliance orders and letters to claimants and Work Comp Judge

Utilized data entry system to file information electronically

Answered telephones and directed calls to appropriate parties

Handled inquiries from clients

Utilized fax machine to send and receive documents from other offices and state agencies

Wal-Mart

04/2006-03/2007

Overnight Stock Clerk

Operated pallet jack to pull out freight from stock room

Operated cardboard bailing machine

Assembled displays and end caps of new merchandise

Provided general customer service

Worked as a team with co workers to accomplish tasks quickly and efficiently

Maintained cleanliness of shelves, displays, and aisles

Operated hand-held computer to price items and make labels

Dollar Tree 10/2004 04/2006

Cashier

Itemized and totaled purchases using an electronic cash register

Collected payment for purchases and made change for cash transactions

Counted till at beginning and end of shift

Maintained cleanliness of register area and front of store

Stocked merchandise

Handled bank deposits at closing time

Provided customer service

Education

UM Helena College of Technology

01/2010-04/2011

Associate of Arts degree- incomplete

Majoring in Mental Health Direct Care

Career Training Institute 10/2009 12/2009

Certificate of completion in the Carl Perkins computer class

Adult Learning Center 08/2005

GED

Capital High School 09/2003 03/2004

406-***-****•*******@*******.***

Laura Noland

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