Customer Service High School

Jackselly Lazo

Student

Katy, TX

*************@*****.*** - 832-***-****

WORK EXPERIENCE

Shift Leader

Zoes Kitchen - Katy, TX - August 2014 to Present

Responsibilities

Provide positive attitude, attending people's wants, bussing tables, serving food to guest, handled POS and

check registers At the end of closing shift.

Accomplishments

Better customer service.

Crew Trainer

Mcdonalds - Cypress, TX - November 2012 to June 2014

Meeting customer satisfaction when order goes wrong, multitasking during peak hours, handled money and

POS function, trained new crew members how to display good customer service as well as other operations

of the store, clean and stocked sauces and beverage drinks and grill.

EDUCATION

Lone Star College- Cy Fair - Cypress, TX

2014 to 2016

High School Diploma

Cypress Lakes High School - Katy, TX

2010 to 2014

SKILLS

Creative thinker, highly organized, functions well under pressure, desire to learn, accepts feedback, deals

with difficult people and situations, courteous, mastery of Microsoft office (word, PowerPoint), able to listen,

dependable.

ADDITIONAL INFORMATION

High School Gpa: 5.01/7.0 scale

Ranked 301/756

Speaks and writes Sapnish

Contact this candidate