Career Portfolio provided by Beyond.com

Job Function: Customer Service, Manufacturing &

Rachel Cindric

Production, Marketing & Advertising

Customer Service Rep

Highest Education: Some College

London, ON N5X4B2 Canada

Portfolio: http://www.beyond.com/RCindric-ON

Career Summary

CSR Worker committed to addressing customer concerns with speed, accuracy and professionalism.Customer Service

Representative who maintains a high level of professionalism, patience and efficiency to minimize customer

dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume

environments. Superior computer skills and telephone etiquette I am trying my best to climb the ladder to the top I want to

be successful at what I do :)

Work Experience

Worker

Campaign Research, London, ON Canada

Mar '14 - Apr '15 (1 Year, 1 Month)

CSR Worker Campaign Research - London, ON March 2014 to Present Responsibilities CSR Worker committed to

addressing customer concerns with speed, accuracy and professionalism.Customer Service Representative who

maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase

customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior

computer skills and telephone etiquette. Accomplishments I accomplish all my jobs on hand with complete success I have

a positive impact within the company. CSR-Work Customer-focused Representative-Make calls across Ontario for

Election Voters Campaigns Example:John Tory It was my job and company's job to collect votes in upcoming elections

across Ontario for many politicians, I am proud to say we put John Tory in the Mayor Seat Mr.John Tory is now the Mayor

of Toronto Ontario: ) thanks to are hard work. Accomplishments I accomplish all my jobs on hand with complete success I

have a positive impact within the company. Skills Used problem solving Skills Used Troubleshooting skills, Computer

Skills, People Skills: 0

CSR WORKER / DEBT COLLECTOR

CSR, London, ON Canada

Aug '13 - Dec '14 (1 Year, 4 Months)

CSR WORKER / DEBT COLLECTOR STEAM CANADA - London, ON August 2013 to December 2014 Responsibilities

CSR Worker/Debt Collector/HR Work Steam Canada Compiled statistical information for special reports.Verified that

information in the computer system was up-to-date and accurate.Created monthly reports for records, closed terminated

records and completed chart audits.Organized billing and invoice data and prepared accounts receivable and expected

revenue reports for controllers.Updated departmental standard operating procedures and database to accurately reflect

the current practices.Verified and logged in deadlines for responding to daily inquiries.Identified and resolved system and

account issues.Developed and created a more effective filing system to accelerate paperwork processing.Successfully

established effective systems for record retention by creating database for daily correspondence tracking.

Accomplishments Exceeded corporate target for customer satisfaction for 3 months in a row.Managed call flow with calls

in queue per minute can multi-task very well. Diagnosed hardware and software failures and resolved technical issues

with success Skills Used Computer Skills, People Skills, ETC

CSR Worker

Tele-Link-Services Ltd

Jan '12 - Jan '13 (1 Year, 1 Month)

Rachel Cindric

CSR Worker Tele-Link-Services Ltd 2012 to 2013

Labourer

Exi-Plast Custom Moulding Ltd, Huron Park, ON Canada

Jan '10 - Dec '10 (11 Months)

Labourer Exi-Plast Custom Moulding Ltd - Huron Park, ON 2010 to 2010

Interviewer

Market Strategies International, London, ON Canada

Jan '08 - Dec '09 (1 Year, 11 Months)

Interviewer Market Strategies International - London, ON 2008 to 2009

Machine Operator

Gnutti Ltd, Huron Park, ON Canada

Jan '03 - Dec '07 (4 Years, 11 Months)

Machine Operator Gnutti Ltd - Huron Park, ON 2003 to 2007

Production Worker

Kraft Canada, Exeter, ON Canada

Jan '01 - Dec '02 (1 Year, 11 Months)

Production Worker Kraft Canada - Exeter, ON 2001 to 2002

Machine Operator

Guardian Glass Industries, Tillsonburg, ON Canada

Jan '99 - Jan '01 (2 Years, 1 Month)

Machine Operator Guardian Glass Industries - Tillsonburg, ON 1999 to 2001

Education

Associate Degree (COMPLETED '94) HCA Graduate

Sault College of Applied Arts & Technology

Oct '93 - May '94

Diploma Sault College of Applied Arts & Technology - HCA GRADUATE

High School Diploma (COMPLETED)

Bawating High School

Bawating High School

Skills

Accounts Receivable

(Novice) 1 to 2 Years

Billing

(Novice) 1 to 2 Years

Rachel Cindric

Credit

(Novice) 1 to 2 Years

Database

(Intermediate) 4 to 5 Years

Filing

(Intermediate) 4 to 5 Years

Invoice

(Novice) 1 to 2 Years

Call Center Representative

(Intermediate) 4 to 5 Years

Customer Support

(Intermediate) 4 to 5 Years

Telephone

(Intermediate) 7 to 8 Years

Quality Control

(Intermediate) 8 to 9 Years

Office Administration

(Intermediate) 4 to 5 Years

About Me

(Independant Worker) Online Job :) For Politicians Across Ontario Voters Elections :)

Social Media & Personal Websites

LinkedIn : (https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile)

Portfolio : (http://www.beyond.com/RCindric-ON?preview=1)

Customer Services#1

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