Customer Service Data Entry

BIANCA DAVE

**** ****** *******, ******** ***** 313-***-****

***********@*****.***

OBJECTIVE

To contribute acquired skills in Computer Information Management in a challenging position.

QUALIFICATIONS

CMS 1500 forms electronically and manually Proficient in record keeping

Proficient with Medical Terminology General accounting procedures/principles

Knowledgeable of e THOMAS billing software Familiar with HIPAA requirements

Knowledgeable in ICD 9, CPT and HCPCS coding Determining patient eligibility for procedures

Ability to schedule appointments Extensive data entry skills

Proficient in Microsoft Word 2010 Administrative skills

Proficient in Microsoft Excel 2010 Customer service skills

Proficient in handling cash with 100% accuracy Payment posting

EDUCATION

Dorsey Schools (ACICS accredited) Graduation September, 2010

MEDICAL ADMINISTRATION AND BILLING Madison Heights, Michigan

CAMBRIDGE COMPUTER INSTITUTE GRADUATION FEBRUARY 2014

COMPUTER INFORMATION MANAGEMENT OAK PARK, MICHIGAN

WORK EXPERIENCE

Maximum Tax Service River Rouge, Michigan Dec.2014 Present

Receptions

Answering the phone checking voicemails

Making copies and filing

Making Appointments

Greeting Guest

Kelly Services OnStar Warren, Michigan Feb.2011 Sept.2011

Reacquisition Advisor

Answer phones and answering question.

Activating vehicles for the OnStar system to work.

Foot and Heel Pain Institute of Michigan Southfield, Michigan June 2010 Aug 2010

Front Desk Receptions

Answer phones and making appointments.

Checking patients in and out.

Checking insurance to make sure it is active.

Renaissance Head Start Detroit, Michigan Dec. 2009 Dec. 2011

Chairperson of the Policy Council

Assist the chairperson in his or her duties.

Chair meetings of the Board after developing the agenda

Act as liaison in fund raising activities

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