Customer Service Manager
Resume:
BETH W. BERRY
** ****** ******, **********, ** **598
Education and Training
Completion Date Issuing Institution Location Course of Study
University of Phoenix AZ Accounting
Courses/Skills : Business Communication for Accountants
University Writing Essentials
Management Theory and Practice
04/30/1997 NHCTC @ Berlin NH Accounting
06/1989 White Mountains Regional
Diploma High School NH General
Skills Summary
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Maintain records, reports or files Use word processing or desktop
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publishing software
Operate calculating devices
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Take messages
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Prepare bank deposits
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Compile data for financial reports
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Prepare reports
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Fill out purchase requisitions
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Use computers to enter, access or
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retrieve data
Use spreadsheet software
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Employment History
Assistant Manager
Dunkin Donuts Littleton, NH
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Cash handling & Scheduling Resolved customer and
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& Deposits
crew member disputes
Management training
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Trained crew members
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Verified safe and petty cash Strong customer service
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amounts skills
Daily register reports
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Made daily cleaning lists
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Run store in Manager’s
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absence
Administrative Assistant
Mount Washington Hotel and Resort Bretton Woods, NH
Answered phones
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Typed up reports
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Copied reports and gave them to appropriate staff
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Located and dispatched Security when and where they were needed
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Contact this candidate