Manager Customer Service

Location:

Posted:

April 08, 2015

MELISSA TUCKER

Bennett, N.C. 27208 e mail: ******@*****.***

OBJECTIVE: An office position where my computer knowledge, telephone and great customer

service skills can be useful.

SUMMARY OF QUALIFICATIONS: 25 years of Customer Service working with the public,

with at least 6 years working with the school system- bus driver, teacher assistant and subbing.

WORK EXPERIENCE:

First Bank

Appraisal Assistant

340 Commerce Street Suite 20

Southern Pines, NC

October 2013 to Still Present

• Request comes in I send it to an appraiser to finish, enter information onto an excel

spreadsheet.

• Answer the phone; send invoices in to accounts payable, email branches.

Lowes foods

Assistant Front End Manager/Cashier/Office Clerk

Sanford, N.C.

June 2000 to Still Present

• Assistant Front End Manager- help customers with refunds, western union, money orders and

count tills, safe, order change, open and close the store. Answer the phones, help cashiers with

Wic, loans and pickups, and make the schedule when the Front End Manager is out, 45 day

reviews on our cashiers and baggers. Do whatever my manager needs me to do. Step down to

cashier/Office Clerk. Still work part time.

Moore County Schools

Bus Driver

August 2008 to June 2011

Chatham Child Development Center

Teacher Assistant

August 2005 to April 2008

EDUCATION

Southwestern Randolph High School, Diploma-1989

Montgomery Community College

Office Administration Certificate-2011