Human Resources Management
Resume:
**** ****** ** ** ( Grand Rapids, MI *****
*******@*****.***
BENEFITS RECRUITING COMPLIANCE UNEMPLOYMENT
WORKERS' COMP
Highly organized, trusted, and customer-focused professional with over 10
years of human resources experience.
Proven ability to effectively recruit talent, create internal operating
efficiencies, and maintain regulatory compliance. Strong communicator
adept at managing change, including policy development and process
improvement. In-depth knowledge of a wide range of federal and state
employment regulations.
EXPERTISE
HIRING & TERMINATION: recruitment job posting testing behavioral
interviewing transition assistance
BENEFITS ADMINISTRATION: insurance eligibility verification enrollment
and termination of coverage group life insurance short- and long-
term disability retirement savings and pension processing flexible
spending reimbursement gift matching tuition reimbursement
relocation/temporary living
GOVERNMENT PROGRAMS & REGULATORY POLICIES: sexual harassment
Unemployment Compensation Workers' Compensation FMLA COBRA
ERISA HIPPA ADA
EMPLOYEE DEVELOPMENT: employee assistance plans career development
TEST COORDINATION: PRADCO fitness-for-duty Department of
Transportation (DOT) physical drug and alcohol
EXPERIENCE
GILL INDUSTRIES - GRS&S (HR Assistant through Kforce)
12/14 - 3/2015
Organized HR files as company bought out another company files had to be
merged. Involved in developing test for hourly staff. Administered safety
testing.
JEDCO, INC, Grand Rapids, MI
3/14- 2014
HR Assistant (Through Office Team)
This is a project-based position, working with the HR Manager re-organizing
the HR Dept. Responsible for posting positions, internet recruitment,
screening candidates, interviewing candidates for open positions, working
with Supervisors/Managers. Responsible for new hire orientation and
unemployment. Performed HR audits in various areas, identifying and
resolving areas for improvement.
METRO SOUTHWEST OHIO REGIONAL TRANSIT AUTHORITY (SORTA), Cincinnati, OH
2005 - 2011
Recruiter and Drug and Alcohol Program Manager
Recruited, tested, and recommended new hires, including exempt and non-
exempt employees. Managed applicant tracking and employee on-
boarding/exiting. Ran drug and alcohol program including providing
"Reasonable Suspicion" training to supervisors and coordinating random
drug tests. Teamed with managers in preparing unemployment responses and
attending hearings. Coordinated EAP, fitness-for-duty, and DOT physical
programs.
Effectively managed high volume of new hires
. Handled hiring of up to 30 service/mechanic positions and 100 coach
operator positions per year. Voluntarily coordinated the hiring and
promotional processes for a number of salaried positions.
. Initiated and organized meetings between Training, Operations, and HR
personnel to improve inter-depart-mental communications and improve
projections for recruitment needs.
. Created new-hire and termination checklists to ensure accurate and
timely information processing.
Julia Best, p.2
513-***-**** ( *******@*****.***
Protected employer from risk
. Identified new legislation and worked with in-house counsel and senior
management to update and communicate policies accordingly. Vigilantly
collected employment documentation required for compliance.
. Transitioned SORTA to using a vendor for applicant background checks,
increasing thoroughness of investigations from previous system of
relying solely on police reports.
Created more efficient processes
. Dramatically streamlined recruitment process by researching,
recommending, and implementing an affordable applicant tracking system.
Established terminals for candidates without internet access. ATS
system tracked 1200+ applicants per year and relieved staff of more
than 3 hours per day of work.
. Initiated switch from manual to on-line administration of PRADCO
testing. Reduced risk of manual errors and eliminated over 12 hours
per month of data entry time.
STANDARD PUBLISHING, Cincinnati, OH
2002 - 2004
Benefits Administrator
Administrated all health and welfare benefits. Managed and tracked
employee spending programs. Monitored compliance with corporate policies
and state and federal regulations. Managed all Workers' Compensation
claims, including initial report, investigation, and tracking. Analyzed
and reconciled monthly benefit premium invoices.
. Identified the need for transitional assistance for employees impacted
by large-scale corporate downsizing. Sourced and implemented program.
. Improved team's productivity and access to information by creating
employee database.
. Developed and delivered management training to union and non-union
supervisors on key issues including sexual harassment, COBRA, and FMLA.
ST. JOSEPH HOME, Cincinnati, OH
2000 - 2002
Human Resources Assistant
Provided comprehensive support to customers and vendors in the
administration of medical, dental, life, and disability plans. Managed
administration of HR information system: ABRA, including processing hires,
terminations, and transfers. Maintained medical files to comply with
regulations of the Ohio Department of Health and MRDD.
. Designed and led orientation sessions on topics such as new hire
paperwork and benefits enrollment.
. Composed, edited, and published a quarterly human resources newsletter
distributed to all employees.
. Initiated process to reconcile payroll records with employee benefits.
Uncovered significant discrepancies, and presented findings to
management for error correction and process improvement.
METROPOLITAN HOSPITAL, Grand Rapids, MI
1995 - 1999
Administrative Assistant / Outcomes Management
Organized and documented eighteen monthly department and committee
meetings. Tracked incidents for quality control and maintained physician
files for hospital credentialing. Managed and organized department
functions including seminars, travel, and retreats.
SPECTRUM HEALTH HOSPITAL, Grand Rapids, MI
1991 - 1995
Administrative Secretary / Internal Medicine Residency Program
Managed 3 physician schedules and organized and scheduled training
presentations for Internal Medicine Residency Program. Planned annual
residency program activities for 60 physicians. Worked with outside
vendors to arrange all marketing and logistics for highly successful
medical conference attended by approximately 500 physicians.
Julia Best, p.3
513-***-**** ( *******@*****.***
EDUCATION
Bachelor of Science, Management; CORNERSTONE UNIVERSITY, Grand Rapids, MI
Professional in Human Resources (PHR) Certification
"World at Work" courses: B1 - Fundamentals of Employee Benefits
Programs
B3 - Health Care and
Insurance Plans - Design and Management
SOFTWARE
Microsoft Office (Word, Excel, PowerPoint) Ceridian ABRA People-
Trak Peoplesoft ADP
PROFESSIONAL AFFILIATIONS
Member, Society for Human Resource Management
Julia R. Best, PHR
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