Manager Customer Service
Resume:
Presentation of Qualifications
Steven F. Markley
Bellflower, CA 90706
****************@*****.***
Steven F. Markley
Bellflower CA, 90706
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Jan 13th, 2014
To Whom It May Concern:
My 28 years of experience with large civilian construction contractors and
the United States Government, in a wide range of safety and managerial
responsibilities should permit me to contribute toward your company's
future goals. Here is what I can provide to help build corporate profit:
0. An ability to relate applicable new developments to your company's
problems.
1. Experience in initiating new safety methods and procedures while
balancing efforts between current and new practices.
2. A management professional with a strong background in safety,
maintenance, administration, distribution, customer service, budget
control and profit/loss analysis.
A copy of my resume is attached for your review. A copy of my resume is
attached. Your consideration is appreciated and I look forward to hearing
from you.
Sincerely,
Steven F. Markley
PROFESSINAL RESUME
Steven F. Markley
9535 Cedar St.
Bellflower CA, 90706
****************@*****.***
EXPERIENCE
Oct 05 - Sept 09 Joint Venture Industrial Companies, 1515 Kona,
Rancho Dominguez,
CA 90220 - Reports to Regional Safety Director
Area Safety Manager/EMT -
. Responsible for managing all aspects of company and
client safety programs including drug and alcohol
testing, medical surveillances' mobile equipment
certification and inspections, permitting, fire safety,
new hire orientation, maintaining all required federal,
state and local permitting for the business. To include
all on shore, off shore drilling, production and
refining construction.
. Conducts all hands on training for all employees to
include basic and advanced PPE selection and usage,
basic hand tool safety, industrial shop equipment
operations, mobile equipment operations, basic rigging
safety, fall protection familiarization and inspection,
hazard analysis overview and job site audit training.
. 1st Responder for all medical emergencies on site and
off site to include the use of basic and advanced life
saving techniques and equipment.
. Conduct weekly all hands safety meetings to include
corporate required training, review of all
injuries/accidents with lessons learned for all
employees to benefit from.
. Conduct safety job site safety audits at all locations
on a weekly basis and provide feedback and
recommendations to site managers and supervision with
relationship to audit findings.
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
Nov 04 - Oct 05 Performance Mechanical, Inc., 630 West 10th Street, P.O.
Box
1516, Pittsburg, CA 94565 - Reports to
Corporate Safety Director
Site Safety Manager/EMT
. Zero OSHA recordable or lost time injuries incurred in
the 170,000 + man-hours worked with an average daily
strength of 140 employees since my arrival.
. Responsible for managing all aspects of the safety
programs to include, drug testing, medical
surveillance's, mobile equipment certification, issuance
of permits, fire safety, PMI new hire orientation and
Client new hire orientation for all contractors.
. Manage all injuries/medical cases to include direct
intervention with workers compensation insurance company
and medical facility until completion.
. 1st Responder for all medical emergencies on site to
include the use of advance life saving techniques and
equipment.
. Conduct weekly all hands safety meetings to include
corporate required training, review of all
injuries/accidents with lessons learned for all
employees.
. Conduct daily safety audits with client safety
department to ensure compliance with all federal, state,
local and client regulations, policies and procedures
are being met.
. Attend weekly project manager meeting with general
foreman to discuss job progress and safety issues that
need to be addressed in all areas.
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
Oct 03 - Nov 04 Sachs Electric Company, 7941 Woodruff Court, Springfield,
VA 22151 - Reports to Corporate Safety
Director.
Regional Safety Director/EMT (VA/DC/MD)
. Maintained a zero percent OSHA recordable frequency rate
while working in excess of 600,000 man-hours with a
daily average of 300 employees.
. Responsible for overseeing and directing all aspects of
safety for seven heavy construction job sites in various
stages of completion in three eastern states.
. Managed and reviewed all subcontractors Health & Safety
Programs to ensure compliance with regards to federal,
state, local and contractual agencies.
. Conducted training for site safety managers,
superintendents, general foreman and supervisors at all
sites on accident reduction techniques, OSHA 10 & 30
hour courses to include all new hire orientations for
each site and assisted with NFPA 70E courses.
. Administrator to workers compensation insurance carrier
for all job related injuries and primary contact for
medical provider for all sites.
. Review and advise on all accident/injury investigations
and provide necessary incident trend data tracking for
all job sites to include coordinating and tracking
any/all additional training or disciplinary action
administered.
. Conduct safety job site safety audits at all locations
on a weekly basis and provide feedback and
recommendations to site managers and supervision with
relationship to audit findings.
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
1998 - 2003 Timec Group of Companies/Shell Oil Refinery, 6861 Charity Ave,
Bakersfield Ca, 93309 - Reports to Site Superintendent and
various Shell Refining Managers
Site Safety Manager/EMT/NCCER INST/CAST Vice President/MOBIL EQPT
INSTRUCTOR
3. Responsible for managing safety programs to include, fit
testing, drug testing, medical surveillance's, mobile
equipment certification, fresh air certifications, fire
safety, lead abatement, asbestos training, NCCER and
specialty qualifications.
4. Conducts all safety investigations, interviews
witnesses, formulates corrective actions and submits
reports to various client/company managers.
5. Board Member - Contractors Awareness Safety Team.
Assists with Oversees all contractors with regards to
compliance with federal, state, local and site laws and
procedures. Reports directly to client safety manager
on a daily basis.
6. Conducts safety meetings with several crews daily and
facilitates weekly all hands safety meetings for all
contractors.
7. Directs and conducts all field safety audits on a daily
basis and tracks findings for corrective actions and
future training goals.
.
8. Conducts and facilitates National Center for
Construction Education (NCCER) training on a monthly
basis to all Core Craft Mechanics.
9. Renders medical care/treatment to employees as needed as
an Emergency Medical Technician.
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
1996 - 1998 Ken Small Construction Company, 5024 Airport Drive, Oildale, Ca
93308 - Reports to Project Managers.
Field Accounting Supervisor
10. Responsible for all accounting and personal transactions
for three oil field producing leases with up to 100
employees.
11. Manage all accounts payable and receivable for three
leases
12. Writes and updates all construction schedules as
required
13. Responsible for the daily scheduling and tracking of all
maintenance work orders
14. Accountable for all leased/owned equipment/vehicles and
maintenance equipment.
1993 - 1996 Dyncorp Services, Fort Irwin, Ca 92310, Reported to
Departmental Manager.
Infantry Combat Vehicle Fleet Service Safety Manager
15. In charge of 700 tracked and wheeled army combat
vehicles, to include maintenance facilities ranging from
200,000 to 800,000 square feet.
16. Responsible for a multiple warehouse and maintenance
operation including company safety programs, vehicle
maintenance, logistics, distribution, TQM/QA and
production.
17. Responsible for a rotating repair part inventory level
in excess of 500 million dollars.
18. Directed and coordinated 15 civilian supervisors and up
to 150 personnel on a daily basis.
19. Increased equipment operational readiness rate from 60%
to over 90% on a daily basis.
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
1991 - 1993 Dyncorp Services, Fort Irwin, Ca 92310, Reported to
Departmental Manager.
Maintenance Artillery Fleet Service/Safety Supervisor/TQM
20. Responsible for a warehouse and maintenance operation
including safety, distribution, vehicles, maintenance,
quality assurance, customer service and production.
21. Coordinated operations of 40 employees on a daily basis.
22. Increased operational readiness rate from 50% to 95%.
23. Improved and maintained scheduled service rate from 40%
to 97%
24. Reduced mechanics overtime by 80% by implementing
proficiency and QC programs.
25. Implementation of a Total Quality Management Program
throughout the division.
26. Responsibilities included designing, implementing and
maintaining the Quality Improvement Programs.
1981 - 1991 United States Army (Honorably Discharged)
27. Supply sergeant for a 250 bed medical hospital
consisting of 250 rotating personnel and a 20 million-
dollar inventory. (1989 - 1991)
28. Field Artillery Forward Observer for an mechanized
artillery battalion and also supported local infantry
4.2 mortar field operations (1988 - 1989)
29. Operations Sergeant for the U.S. army's Advanced
Logistical Training Program. (1986 - 1988)
30. Instructor writer with the responsibilities of
reviewing, analyzing and updating the policies and
procedures for the logistical/supply manuals for the
entire U.S. Army. (1984 - 1986)
31. Unit Supply Specialist with the responsibilities of
issuing and receiving property, small arms,
accountability and reconciliation of inventory control
with higher headquarters. (1981 - 1984)
Steven F. Markley
9535 Cedar St.
Bellflower, CA 90706
Computer Skills
Microsoft Office Microsoft Word Quicken 6.0
Microsoft Excel Harvard Graphics Quattro Pro
Windows Lotus Quicklink III
Microsoft Project Hardware Technician Power Point
Network Computers Orbit Adobe Acrobat
Internet Experience (BBS) Prism
Microsoft Outlook Print-Master Gold
Basic Programming ProComm
Certifications/Training
OSHA 500 & 501 OSHA 30 hour & 10 Hour (Instructor)
Emergency Medical Technician (State Certified) Asbestos Awareness
(Instructor)
Certified ARC Welder (plate) Fire Safety Trained
(Instructor)
40 Hour Hazmat Qualitative Fit Tester (Technician)
Confined Space Supervisor (Instructor) SCBA Fresh Air
Trained (Instructor)
CPR Instructor Trainer (expired) Forklift - Man lift Certified
(Instructor)
Lead in Construction Trained Trenching & Shoring
(Instructor)
Hazard Communication PPE/Back Safety
Electrical Safety NFPA 70E Lockout/Tagout (Instructor)
Fall Protection (Instructor) Tool Safety & Repair
Infant/Adult CPR Trained Drug and Alcohol Test
(Technician)
Shell/Equilon Hot Work Authorized Code of Safe Practices
(Instructor)
Pesticide Handler Certified METRO Rail Safety Certified
Bay Area Training (BAT) Refinery Safety Orientation
(RSO)
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