Customer Service Care

Maria Guerrero, CNA

*** ****** ****** / *******, ** 10701

914-***-**** (home) / 914-***-**** (cell) / *************@*****.***

OBJECTIVE Seeking a challenging position where my skills, training and

experience may be professionally utilized while allowing

for growth.

SUMMARY

. Extensive practical experience and formal training in

quality patient care, vital signs, daily living

skills, specimen collection, medical treatments,

tracheal care, patient records, injury prevention,

cooking, nutrition, housekeeping, sanitary standards,

quality customer service, problem solving, patient

and family support, staff training.

. Hard-working and reliable; interact effectively with

co-workers and the public; quick to learn new tasks;

bilingual in English/Spanish.

PROFESSIONAL

EXPERIENCE Andrus on the Hudson, Hastings-on-Hudson, NY 2007-2013

Manhattanville Health Care Center, Bronx, NY 2004-

2006

Michael Malotz Nursing Pavilion, Yonkers, NY 2000-

2004

Certified Nurse's Aide

. Responsible for providing quality care to

geriatric patients.

. Assisted patients with all daily living skills:

feeding, dressing, hygiene, bathing, range of

motion and ambulation.

. Duties included taking and recording vital

signs, specimen collection, implementing medical

treatments, tracheal care, maintaining patient

records, injury prevention, escorting patients

to medical appointments, light housekeeping, and

patient and family teaching/support.

. Implemented procedures to improve resident care

(Manhattanville).

. Responsible for training new personnel (Malotz).

Richmond Children's Services, Yonkers, NY

1999-2000

Patient Care Technician

. Provided all aspects of patient care for

children with various physical and developmental

disabilities at this residential facility.

Premiere Agency, Yonkers, NY 1998

Certified Nurse's Aide / Home Health Aide

. Responsible for providing in-home care to

geriatric patients.

. Handled all duties as detailed above.

JASA Home Care, Bronx, NY 1993-

1994

Personal Care Aide

. Responsible for providing in-home care to

geriatric patients.

EDUCATION Pathways to Success, Yonkers, NY

Currently working towards Diploma

Educational Opportunity Center, Yonkers, NY

Certified Nurse's Aide Training/Certificate, 1999

References Available Upon Request

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