Customer Service Sales
Resume:
Annette
Verrett
**** ***** **** ***# ****, Houston, Texas 77070
Cell: 936-***-**** – *************@*****.***
Career
Overview
Results-driven and highly enthusiastic Guest Service Associate, Customer Service Representative and Retail Sales Associate,
with proven ability to establish rapport with clients. Personable and responsible cashier with experience working in fast-paced
environments. Solid team player with great positive and upbeat attitude.
Core
Strengths
• Conflict resolution
• Strong organizational skills
• Creative problem solver
• Listening skills
• MS Windows proficient
• Excellent communication skills
• Fast learner
• Courteous demeanor
Accomplishments
Customer Assistance
• Consistently received positive feedback from guests and created repeat business by developing long-term relationships
with customers
• Consistently generated additional revenue through skilled sales techniques
• Worked with company systems and diligently completer all assigned tasks, working overtime as needed
• Always creating happy customer, guest and clients
Work
Experience
European Wax Center 281-***-****
-October 2014-Current
- Guest Service Associate
Front desk duties such as answering multi phone lines, informing guest about promotions, checking guest in and out, selling
products and packages, cash and deposit handling etc.
Starbucks 832-***-****
-September 2012 to October 2014
-Barista
NCO
-January 2012 to September 2012
-Geek Squad Call Center Associate
Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems and providing new
product information. Answered questions regarding store and products while maintaining knowledge of current sales and store
promotions. Maintained up-to-date knowledge of policies regarding payments, returns, exchanges and in home services.
Educational
Background
Lonestar College - Houston, Texas – Current
Regency Beauty Institute – 2009 to 2010
Westfield High School – Graduated June 2009
Contact this candidate