Technician Quality Assurance

Canute Subanney

*** ******** ******* **. ***. ***

Orlando, Florida 32818

407-***-**** (Cell)

*********@*****.***

Objective

To utilize my knowledge and skills of telecommunications within a

company that will allow me to continuously learn more about

troubleshooting systems, standards and protocols.

Technical Skills

Network Protocols: TCP, IP, ICMP, ARP, AppleTalk, RIP, IGRP, OSPF,

EIGRP, PPP, NetBIOS

Connectivity: Ethernet, Fast Ethernet, token ring, ISDN, analog

dialup, frame relay, X.25, ATM

Media: Twisted pair, fiber, coaxial, T1, wireless, serial

Hardware: Routers, switches, bridges, hubs, repeaters, hard

drives, SCSI equipment

Operating Systems: Microsoft NT 4.0 & Enterprise, Linux (Red

Hat Enterprise), Novell 4.0, MAC 9.2, Cisco IOS

Technologies: VLAN, RAID, multiprocessor servers, hot swappable

hard drives

Applications: Proxy Server 2.0, DNS, WINS, DHCP, PDC, BDC, HTTP,

FTP, and TFTP

Troubleshooting Tools: Sniffer, Network Monitor, Performance Monitor,

Ping, Trace, Debug, various show commands on Cisco IOS

Installed and tested: Cisco CRS 1, 12000, 7600 & 7609 routers,

Cisco switches, Juniper routers & switches, Optical

splitter bays, Litespan2000, Sonets, DACS, D4, D5, LGX,

Multiplexers, Miniplexers, DS0, DS1, DS3, ADSL, Nortel DMS

100, OC (12,48, 96, and 192), HDSL, BDFB, PBD, UPS,

Rectifiers, Inverters, Battery Strings, IMTN 4800, TITANS,

Optinex (1640, 1631, 1660, 1670) and ODF

Professional Experience

January 2015- Present Tesinc, Tampa, Florida

CO Technician

Provide routine maintenance, test and turn-up, commission,

provision, and roll traffic onto new and/or existing optimized

fiber optic networks (SONET), switches, DAC's, routers and other

Telco equipment for FairPoint. Maintain inventory, disconnect,

install, MAC equipment, services and databases throughout numerous

FairPoint CO's including all land lines, T1 and T3 circuits

terminating from CO to remote sites. Interface and assist FairPoint

Network Support Team with troubleshooting and resolving complex

customer issuses involving VOIP and other converged technologies

using a laptop with various peripheral software, optical power

meters, circuit loopback, and T-Berd circuit testing.

June 2014 - December 2014 Verigent, Mooresville, North Carolina

DC Power Technician

Supervise, train, and evaluate technicians who run, stitch, and

terminate power cables, mount cable racks and Telco equipment.

Responsible for installing, commissioning, testing, and turn-up of

DC powered systems; batteries, rectifiers, inverters, BDFB's, UPS

systems and associated infrastructure used throughout Comcast Head-

end offices, Century-Link CO's, and several other Telco companies.

Provide MOP's, weekly reports, advise management and customer of

any safety concerns that may jeopardize network and/or personnel.

September 2011 - December 2013 AT&T Orlando, Florida

Wire Technician

Responsible for quality service from service terminal to customer

premises for IP enabled products and services. Conduct all aspects

of installing, repairing, disconnecting, modifying, upgrading and

downgrading of customer service offerings, including business and

residential gateways, networking and Wi-Fi equipment, CPE, IPTV,

VoIP and high speed internet/DSL services on a Light speed network.

Inspect, test, analyze network and take actions to insure quality

service. Provide technical, administrative, clerical functions as

assigned and educate customers on AT&T IP services.

February 2009 - September 2011 Rightech, Staten Island, New York

Wireless QA Technician

Conduct wireless site surveys using AirMagnet Survey software to collect

"live and real-world" signal, performance, and spectrum data. Measure

network performance and RF coverage in the most scientific way possible to

help design the WLAN network for an optimal AP count, placement and

configuration for Cablevision WiFi Dept. Analyze drawings and maps,

determine proper AP placement, provide quality assurance, technical

support, daily reports, test results, and on-going training for In-House

staff.

August 2010 - November 2010 Tucker Tech, California

Cell Site Technician

Install power cables for Telco Rack, ground cable for Node B, T1 cable;

terminate all the T1s to the OVP, install DC breakers for Node B and RF

jumpers utilizing co-site solution. Sweep RF Jumpers. Label and dress all

cables and equipment as per spec. Download commissioning script to NodeB.

Commission all new cards. Set DXU in local mode. Repair and check E1

traffic routing using sweep tests. Operate, calibrate, and interpret test

results for various test equipment. Remove old BTS/Radio/Antenna and

installing new ones. Provide field support for connecting and reconnecting,

disconnecting, upgrading, downgrading, and relocating; and also for

installing, connecting various options available with customer s equipment

for WCDMA & GSM Network. Perform analysis and investigations including

corrective actions and troubleshooting in cooperation with our radio

engineer/planning department. Create and administrate trouble reports

.Providing O&M support to Cingular for WCDMA radio network in the area.

Monitoring and supporting the customer in their operations, fault

management and troubleshooting of the WCDMA Network's equipment, node B,

RNC, RXI.

July 2008 - February 2009 Glotel, New York, New York

Level IV Technician

Responsible for proper equipment installation, testing,

documenting, and MACs, while providing quality assurance for AT&T

via NEC. Interface with AT&T NOC and NEC testers to troubleshoot

and resolve technical problems using optical power meters and light

source, circuit loopbacks, and T-Berd/FireBerd circuit testing.

Analyze specs, SMOPs, MOPs, and blueprints to determine proper

cable runs and equipment installs for CO.

April 2008 - July 2008 Rightech, Staten Island, New York

Level IV Power Technician

Installed, tested, troubleshoot, and maintained BDFBs, PBDs,

Inverters and Battery strings for AT&T via Emerson. Analyzed specs,

SMOPs, MOPs, and blueprints to determine proper cable runs and

equipment installs for CO. Provided quality assurance, technical

support, and customer interface as well as working aggressively on

multiple tasks, and meeting timelines.

July 2007 - April 2008 Bayside Solutions, Pleasanton, California

Supervisor/Level IV Technician

Supervise a team of level III technicians and analysts who

installs, troubleshoots, repairs, and maintains voice, data and

video equipments for AT&T Wireless. Duties included but not limited

to researching, implementation of new technologies, identifying

issues and providing appropriate courses of action while overseeing

all day to day operations. Conduct progressive meetings with AT&T

engineers and staff, site surveys and upgrade drawings and specs.

Provide daily progress reports, quality assurance, and test

records.

May 2006 - July 2007 Expertech Networks, Canada

Supervisor/Level IV Technician

Supervised technicians during MAC's of various equipments and

cables from Verizon building damaged by 9/11. Provide weekly

reports, JSA, material removal records, test records, conduct

progressive meetings with Verizon engineers and staff and write

detailed MOPs, Job Spec., and SOWs, for CO removal from site survey

requirements. Analyze job specifications to determine necessary

equipment being removed. Prepared, installed, and maintained

telecommunication systems for Verizon, Bell Nexia, and AT&T using

various cables from CAT 5 - fiber. Also, installed, maintained, and

tested AC and DC power supplies and systems.

March 2005 - May 2006 Direct Connect Consultants, Long Island City,

NY.

Project Manager/Consultant

Set the technical, functional, and design scope of the project.

Created and maintained project documentation, including creative

briefs, MACs, SOWs, functional specifications, and

hardware/software upgrade. Managed the project's milestones,

facilitate meetings; resolved internal and external conflicts, and

insured proper handoff of deliverables from one resource group to

another. Troubleshoot, provided maintenance and resolved network

issues, modified current networks. Read, investigated and research

procedures and network-specific documents. Provided IT solutions

for client that increased business functionality. Responsible for

quality assurance and technical support while providing motivation

and leadership to the project team.

January 2004 - March 2005 Global Telecom, Ft. Lauderdale, FL.

Telecommunication Technician

Installed, maintained, and tested various voice and data equipments

for Verizon, AT&T, and Wireless companies using CAT 5 - 6, coaxial,

and fiber cables. Provide technical support, quality assurance, and

hands-on experience for customer projects. Analyzed job

specifications to determine necessary equipment required for each

work site.

2000 - 2002 Tek Systems, Montebello, NY

Telecommunication Technician/Foreman

Supervised, trained, guided, and established qualified

technicians on all technical aspects related to specific job

functions. Responsible for quality assurance, technical support,

and customer interface as well as working aggressively on multiple

tasks, and meeting timelines. Develop processes, (MOP), procedure

for testing and responsible for turn-up of customer equipment and

test results. Scheduled work orders to specific customer projects.

1997 - 2000 LISN Inc., Arlington NJ

Telecommunication Technician/In-charge

Supervised technicians did takeoff from blueprints and

drawings, test large systems upon completion. Prepared, installed,

and maintained telecommunication systems for Verizon, AT&T.

Analyzed job specifications to determine necessary equipment. Also,

installed AC and DC power supplies and systems.

Licenses and Certificates

Air Magnet, AT&T Safety and Procedural Standards, Bell-core

Installation Standards, Alcatel (IWORKS), HAZWOPER, Asbestos

Awareness and Safety, OSHA Hazard Comm., Defensive Driving,

Electrical Safety and LOTO.

Education

DeVry Institute of Technology Long

Island City, NY

Bachelor of Science in Network Communication Management

October 2005

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