Security Professional

*** ********* ****** 830-***-****

Avenue ********@*****.***

New Braunfels, TX

78130

Patrick Wright Williams

Dunbar Armored, Inc.; Austin TX November 2014 Present

Branch Manager

•Oversee and manage all branch activities including personnel, branch administration, training, routing, scheduling,

vehicle maintenance, security, customer service, and related computer systems.

Create and foster productive working relationships with sales and support services personnel.

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Executive Moving Systems, Inc.; Woodbridge VA October 2013 February 2014

General Manager

• Managed and developed process improvements for transportation company in finance, sales,

warehouse, and operations.

*Relocated to Texas*

MedStar Georgetown University Hospital (MGUH); Washington DC January 2003 October 2013

Operations Manager, Protective Services and Loss Prevention; March 2007 October 2013

• Managed operations of the Protective Services Department, Telecommunications Call Center, and

Parking Services to include front line managers, uniformed, and administrative staff.

• Created and managed $8 million budget for Protective Services and Parking departments.

• Senior level Security Officer.

• Served as Project Manager for life cycle projects include capital requests, contract negotiations, RFI’s,

and RFP’s for division.

• Created and implemented standards of customer service, annual web based learning competencies for

all MGUH associates.

• Developed, monitored, and managed internal control procedures and policies in accordance with

hospital standards, policies, and mission.

• Developed SOG and SOP for division.

• Monitored, analyzed, and provided solutions on departmental budgetary variances.

• Served as technical and administrative SME on all security and parking related project rollouts.

• Analyzed and improved departmental reports, correspondence, charts, graphs, and special projects.

• Responsible for new employee orientation (NEO).

• Point of contact on collaborative efforts with Georgetown University and Georgetown community

constituents.

• Responsible for payroll and administrative functions of division.

Access Control Coordinator, Protective Services; August 2005 March 2007

• Defined, monitored, and administered the MGUH Integrated Access Control System.

• Created and implemented two separate security access control systems in 2006 and 2009.

• Database Administrator for security hardware and performed preventative maintenance of all

equipment.

Associate, Human Resources; December 2004 August 2005

Defined and recommended workflow system and process improvement to enhance customer service

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Created and updated vacancy listings.

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Scheduled appointments, answered telephone inquiries, and maintained applicant tracking referral system

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Administrative Assistant, Employee Health; June 2003 December 2004

Investigated and processed workers’ compensation paperwork in Employee Health Department.

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Maintained sensitive employee health data in Occupational Health Management (OHM) database.

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Served as system administrator for OHM database.

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Additional Experiences:

Director of Operations

Directed total operations for (4) high volume fast casual restaurants.

Director of Training

Responsible for TQM of training program.

General Manager

Operationally responsible for individual high volume casual restaurant.

EDUCATION

MBA, Liberty University, Lynchburg VA 2009

BS, Business Management; Liberty University, Lynchburg VA 2006

LICENSES

Special Police Officer license, Washington DC Expired

Level V certification with Department of Homeland Security Expired

Certification in Reid Technique for Interviewing and Interrogation Current

Non Commissioned Security Officer (State of Texas) Current

COMMITTEES AND MEMBERSHIPS

Environment of Care and Emergency Preparedness, Medstar Georgetown University Hospital

Rewards & Recognition selection, Medstar Georgetown University Hospital

Hearing Officer for non union employee grievance cases, Medstar Georgetown University Hospital

International Association of Hospital Security & Safety (IAHSS) Expired

American Society for Industrial Security (ASIS) Expired

American College of Forensic Examiners Expired

International Association of Campus Law Enforcement Administrators Expired

*References Available Upon Request*

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