Manager Service

** **** *** *****, ********* NJ *****

610-***-**** ***.****@*****.***

STEPHEN D’ORAZIO

OBJECTIVE

To work and grow with an excellent company. To become an asset and share my technical skills and

knowledge.

PROFESSIONAL SUMMARY

Well educated Service Technician with more than 27 years experience in the field of appliance

maintenance. Motivated leader with strong organizational and prioritization skills. A track record of

achieving excellent results in appliance repair and giving outstanding customer satisfaction.

WORK EXPERIENCE

Service Technician

Sears Home Central

Appliance Technician specializing in washer,

dryer and dishwasher repairs.

Major brands: Maytag, Kenmore, GE

Troubleshooting and mechanical repair.

Prioritize service to ensure customer

complaints are handled efficiently and proper parts ordered for

installation.

Complete service orders and prepare

customer invoices.

Maintain company owned assets,

coordinating proper vehicle maintenance with Technical Manager

when needed.

Resolves customer’s complaints providing an

outstanding customer experience.

EDUCATION

Marple Newtown Vocational/Technical School - Marple Pa

Small engine repair

ADDITIONAL INFORMATION

Enthusiastic to learn new skill, as well as, Managerial skills.

Proficient in Computer skills.

Ability to work well with customers and coworkers.

REFERENCES

Thomas Kenney Technical Manager 609-***-****

Jeff Morgan District Service Manager 484-***-****

LANGUAGES

[ Click here and enter information. ]

REFERENCES

[ Click here and enter information. ]

Contact this candidate