Customer Service Representative

Victor Rubalcava

**** ******* **** *****, *******, CA 91761

********@***.***

909-***-****

Education

Don Bosco Technical Institute, Rosemead, CA Graduated June 1974

Associate In Science Degree

Relevant Coursework:

• 4 Years of Hands On Training in the Offset Printing Processes

• Processes Included Camera, Stripping, Platemaking, Press Operation and Bindery

• Majored in Printing Press Operations in Last 2 Years

Employment Experience

Airtech International, Huntington Beach, CA

Plant Manager October 2010 – March 2015

• First 5 Months Included Training for Position

• Supervised All Processes in 3 Departments In Aerospace / Aircraft Manufacturing

• Supervised 65 Employees including 3 Department Supervisors

• Build Strong Teams and Interdepartmental Confidence

• Safety Inspector / Teach Classes in Safety Per Osha Regulations

Superior Lithographics, Los Angeles, CA

Customer Service Representative CSR / Production Planner Summer 2006 –Winter 2009

• Handled Client’s Work Orders From Inception

• Worked Directly With Sales Team and Clients to Meet Client’s Deadlines

• Worked Directly With All Production Departments Tracking Processes to Completion

• Scheduled Final Deliveries and Followed Up with Clients and Sales Team.

Superior Lithographics, Los Angeles, CA

Pressroom Foreman Spring 2005 –Summer 2006

• Supervised Production Processes In the Pressroom and Bindery

• Handled On-Site Customer Press Checks on Press

• Approved Final Color and Job Quality on Press and Bindery

• Hands On Supervision of Pressroom Maintenance with Press Crews

Superior Lithographics, Los Angeles, CA

6-Color Pressman Fall 1988 –Spring 2005

• Operated 6 Color 63” M.A.N. Sheetfed Press W/AQ Coater

• Operated 6 Color 77” Meihle Sheetfed Press W/AQ Coater

• Operated 6 Color 63” Roland 800 Sheetfed Press W/Tower AQ Coater

• Operated 6 Color 50” Roland 800 Sheetfed Press W/Tower Coater

• Operated 4 Color 50” M.A.N. Sheetfed Press W/ AQ Coater

• Performed Maintenance On All Presses

• Assisted Factory Mechanics With Assembly / Dis-assembly and Repairs of In House Presses

Skills

• Bilingual. English and Spanish. English 1st Language

• Microsoft Excel, Word, and Outlook

• Supervisor Training Seminar Completion

• Sexual Harassment Seminar Training Completion

• Trained In CPR and Emergency First Aid

• Fluent in the Lock-Out Tag-out Procedures

Contact this candidate