Customer Support
Resume:
JOE DE LA ROSA
Chicago, IL. 60639
***********@*****.***
PROFESSIONAL SUMMARY
An energetic delivery driver and warehouse associate with a multitude of experience. Is punctual,
enthusiastic and can maintain a positive attitude under changing work circumstances. Is a problem solver
with good work ethics where accuracy and organizational skills are essential to achieving the goals of the
employer and the ability to work well with multiple departments in a large corporate setting.
SKILLS
Customer Support
Dispatching
Vehicle Maintenance
Forklift
Bilingual in Spanish and English
Windows MS office
WORK HISTORY
Flexan Corp. - Chicago, IL 3/2013 to 1/2015
Curing Press Operator
• Followed production schedule
• Set up and troubleshoot equipment
• Performed/Reviewed process checks for any and all defected parts
• Trained new hires for the shift
The Salvation Army - Chicago, IL 3/2011 to 9/2012
Correctional Counselor
• Conducted intake of Federal Bureau of Prisons inmates into the SACSC facility
• Coordinated and administered medication for facility residents when needed
• Ensured residents are safe and behaving while following program rules and policies
• Responded to violation reports and cooperated search and seizures
• Maintained records and drafted activity reports
World Pac - Chicago, IL 11/2009 to 3/2011
Delivery Diver/Warehouse Associate
• Maintained a clean driving record in compliance with all commercial driving regulations
• Ensured customer orders were processed and delivered accurately and in a timely manner
• Maintained a positive working relationship with primary contacts at each account
• Collected and was responsible for the daily settlement of C.O.D. routes
Education
Roberto Clemente – Chicago, IL
H.S. Diploma
Military Service
U.S. Marine Corps
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