Keyocia Summers
Columbia, SC 29210
Objective: To secure a position in a fast paced customer service environment
Experience
**/** ******* ***'s Club, Columbia, SC
Bakery Assistant
Multi tasks in high pressure environment.
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Consistently meets deadlines set by management.
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Prepares bread, cakes, and other bakery items to customer's satisfaction.
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Works well in team environment to ensure that shifts run smoothly.
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Handles complaints to ensure customer satisfaction.
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05/10 05/11 Wal Mart, Greenville, SC
Money Service/Customer Service Representative
Serviced walk in clientele within ten minutes of arrival
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Met corporate expectations for customer service.
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Resolved customer service inquiries and monitored issues that required follow up and
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research
Cashed checks, produced money orders, and helped customers with other financial needs.
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Developed repeat business by establishing customer relations
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Education
2011 Present Midlands Technical College/University of South Carolina Biology Major
Skills
Positive attitude and great personal drive.
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Ability to learn and work in a fast paced environment.
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Natural ability to work independently
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Excellent teamwork skills
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